Employee Relations Manager

This remote Employee Relations Manager role puts you at the center of projects that matter to our customers and our business. Lean on 6+ years of general expertise to own projects, collaborate with a sharp team, and earn $85,000 - $132,000. Key Responsibilities Keep ServiceNow's Accountability pipeline humming without constant hand-holding Spot where Creativity breaks before it shows up in a dashboard Push back, respectfully, when a Customer Service shortcut will cost us later Keep ServiceNow leadership honest with numbers they can act on Keep ServiceNow's remote commitments visible and on track Coach newer manager teammates through their first messy general project Keep showing up for the Yakima, WA work after the launch buzz fades Provide hands-on support to colleagues and ServiceNow clients as needed What You'll Bring Comfort interpreting data and translating findings into clear recommendations Meticulous attention to detail across every deliverable 8+ years putting Customer Service to work in a general setting The kind of listening that makes the other person feel heard At its core, ServiceNow is a transparent bet that Yakima, WA can out-build anyone when it comes to Negotiation. The innovative pace here is real, but so is the permission to log off and recover. We offer $85,000 - $132,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use. Live this hour, the general role remains open and unclaimed. #J-18808-Ljbffr