Senior Tier 2 Telecom Support: Circuit Emulation NOC OnCall
KGI Wireless, Inc.
KGI Wireless, Inc. is seeking a Tier 2 Technical Support specialist focused on circuit emulation in Idaho. The role provides advanced escalation support and NOC-level expertise for TDM migration, with on-call coverage during cutover windows and potential after-hours support for critical events. Responsibilities include supporting RAD, Actelis, Cisco NCS, and Engage IP2 platforms; diagnosing and resolving CEM issues; creating escalation guides; coordinating with client NOC and field teams; and #J-18808-Ljbffr KGI Wireless, Inc.
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