Office Manager

Office ManagerGlobalXperts (GX) is a U.S.-based global technology consulting, managed services, professional services, staff augmentation, and field services enterprise. We empower organizations worldwide to design, build, migrate, optimize, modernize, secure, and operate mission-critical IT environments across more than 120 countries. Our core capabilities span Cloud & AI Governance, Managed Infrastructure (24x7x365 Global NOCs), Data Centers, Enterprise Networking, Cybersecurity, Digital Workplace, Contact Centers, and Global Field Services.Summary of Position:We are seeking a highly organized and proactive Office Manager to oversee daily office operations and provide comprehensive administrative support across the organization. This role is responsible for ensuring efficient office workflows, maintaining records and facilities, coordinating travel and meetings, and acting as a central point of contact for staff, leadership, vendors, and customers. The ideal candidate will be detail-oriented, service-focused, and capable of handling multiple priorities while supporting a productive, safe, and well-run office environment.Responsibilities:Following office workflow procedures to ensure maximum efficiencyMaintaining files and records with effective filing systemsSupporting other teams with various administrative tasksSchedule and book flights, hotels, lodging, and various travel preparations for CTO and team membersDeal with customer complaints or issuesMonitor office supplies inventory and place ordersAssist in vendor relationship managementOrganize and coordinate office operations and proceduresEstablish and implement office procedures and practicesMaintaining the general upkeep of the premisesCarry out routine checks to ensure safety and securityAttend to general issues and fix simple problemsContact relevant personnel to troubleshoot complex issuesInteract with clients and customersOversee and direct staff as requiredManage phone calls and correspondence (e-mail, letters, packages, etc.)Monitor office expenditures and handle all office contracts (rent, service, etc.)Support meeting and conferencing needsBeing a point of contact for a range of staff, departments, and customersSkills/QualificationsHigh school diploma or equivalent requiredAssociates degree preferredMinimum of 3 years of experiencePreferred Skills/QualificationsStrong critical thinking, problem-solving, and decision-making skillsExcellent planning, organization, and time-management abilitiesClear and effective written and verbal communication skillsProven ability to influence, lead, delegate, and collaborate across teamsSolid negotiation skills with strong teamwork and stakeholder focus