Director, Product Development, Mastercard Experience Center
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
• Are you able to manage a diverse set of stakeholders?
• Can you demonstrate strategic thinking and how that applies to business development activities?
• Do you have experience in managing and facilitating content workstreams?
• Can you facilitate design thinking workshops? Role Your day-to-day responsibilities will include being the principal Mastercard ambassador managing the regional MEC end-to-end visitor journey and operation, collaborating cross-functionally at a global and regional level. Daily, you'll host a variety of stakeholders and interact across Mastercard to ensure internal and external customer satisfaction. You will partner with partners in the Foundry, regional innovation leads, product and R&D, product, communications, marketing, and account to prioritize product demos and maintain technical requirements to deliver an optimal experience to customers and stakeholders.
Your day-to-day responsibilities will include producing custom presentations to articulate Mastercard's leadership position in payments/Fintech, inclusive growth, cybersecurity, data services, and innovation through thought leadership and content strategy. The right person for this position will demonstrate a high level of creative problem-solving, a strong personal presence, the ability to manage change, thrive under pressure, a focus on execution, details, and organization. Responsibilities: • Manage the day-to-day operations of the Experience Centre, ensuring all equipment and the overall physical space is running optimally.
• Curate and host customers, policymakers, media, and special events
• Deliver presentations on emerging tech, payment, and commerce trend
• Partner with regional innovation teams to distribute thought-leadership narratives.
• Gather and measure visitor insights and capture evolving customer needs and market learnings
• Coordination with regional account & sales teams
• Take a consultative approach and host workshops with clients
• Manage experiential activations for special events
• Gain a complete understanding of all MEC features and capabilities and the potential impact on key stakeholders, including customers and partners. All About You • 10+ years of experience in consultative sales, business development, and strategic communications.
• Exceptional storytelling skills and demonstrated ability to communicate complex ideas clearly and compellingly, excellent written and verbal communication skills, with a portfolio of writing experience.
• Superior relationship-building skills
• Design thinking trained and able to facilitate workshops desired.
• Able to work collaboratively
• Business and outcome-focused
• Highly organized and able to manage multiple priorities
• Self-motivated with a track record of delivering success while operating within a fast-paced, team environment Corporate Security Responsibility
Director, Product Development, Mastercard Experience Center
Overview
Mastercard Foundry is a global innovation group focused on the evolution of technology and consumer trends and the implication of these forces on the payments and commerce industry. Foundry is a collective of interdisciplinary teams powering Mastercard's ability to create and deliver differentiated products, services, and experiences. Within the Foundry, the Mastercard Experience Centres (MECs) is a program that engages with customers to demonstrate Mastercard's solution offerings. The MECs are interactive and immersive spaces designed for our customers and partners to understand the breadth of our brand, explore innovative solutions, and unlock new growth and partnership opportunities. Our platform enables customers to explore digital commerce capabilities relevant to their evolving needs at seven global in-person locations and through remote-hosted customer sessions. The primary remit of this role is to lead onsite management of the MEC, ensuring global consistency in the end-to-end customer experience. The candidate will be responsible for developing and presenting content across a broad range of subjects, including digital payments, emerging technology, consumer behaviours, cyber security, data technologies, and next-gen experiences. Qualified candidates will be able to answer the following questions: • Are you comfortable presenting with diverse groups of varying seniority?• Are you able to manage a diverse set of stakeholders?
• Can you demonstrate strategic thinking and how that applies to business development activities?
• Do you have experience in managing and facilitating content workstreams?
• Can you facilitate design thinking workshops? Role Your day-to-day responsibilities will include being the principal Mastercard ambassador managing the regional MEC end-to-end visitor journey and operation, collaborating cross-functionally at a global and regional level. Daily, you'll host a variety of stakeholders and interact across Mastercard to ensure internal and external customer satisfaction. You will partner with partners in the Foundry, regional innovation leads, product and R&D, product, communications, marketing, and account to prioritize product demos and maintain technical requirements to deliver an optimal experience to customers and stakeholders.
Your day-to-day responsibilities will include producing custom presentations to articulate Mastercard's leadership position in payments/Fintech, inclusive growth, cybersecurity, data services, and innovation through thought leadership and content strategy. The right person for this position will demonstrate a high level of creative problem-solving, a strong personal presence, the ability to manage change, thrive under pressure, a focus on execution, details, and organization. Responsibilities: • Manage the day-to-day operations of the Experience Centre, ensuring all equipment and the overall physical space is running optimally.
• Curate and host customers, policymakers, media, and special events
• Deliver presentations on emerging tech, payment, and commerce trend
• Partner with regional innovation teams to distribute thought-leadership narratives.
• Gather and measure visitor insights and capture evolving customer needs and market learnings
• Coordination with regional account & sales teams
• Take a consultative approach and host workshops with clients
• Manage experiential activations for special events
• Gain a complete understanding of all MEC features and capabilities and the potential impact on key stakeholders, including customers and partners. All About You • 10+ years of experience in consultative sales, business development, and strategic communications.
• Exceptional storytelling skills and demonstrated ability to communicate complex ideas clearly and compellingly, excellent written and verbal communication skills, with a portfolio of writing experience.
• Superior relationship-building skills
• Design thinking trained and able to facilitate workshops desired.
• Able to work collaboratively
• Business and outcome-focused
• Highly organized and able to manage multiple priorities
• Self-motivated with a track record of delivering success while operating within a fast-paced, team environment Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 29 days ago
Similar jobs that could be interesting for youBased on the Director, Product Development, Mastercard Experience Center in United Kingdom vacancy
- ...Our Purpose Mastercard powers economies and empowers people... ...deliver a unique set of products and services that help people... .... Title and Summary Director, New Product Development Who is Mastercard?... ...About You • Demonstrated experience in product development roles...SuggestedFull timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers people... ...deliver a unique set of products and services that help... ...potential. Title and Summary Director, Financial Health Product Development Overview We are... ...AI-enabled product experience As Director, you will...SuggestedFull timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers... ...deliver a unique set of products and services that... ...Manager - New Product Development Services is a key... ...global customer base. Centered on data-driven technologies... ...ecosystem. Experience in the acquirer payments...SuggestedFull timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers people in 20... ...to deliver a unique set of products and services that help people... ...Innovation Manager, New Product Development Overview At Mastercard... ...differentiated product experiences for our customers and partners...SuggestedFull timeRemote workWorldwide
- ...Our Purpose Mastercard powers economies and empowers people in 20... ...to deliver a unique set of products and services that help people... ...potential. Title and Summary Director, Product Management... ...effectively. About You • Proven experience as a sales or client...SuggestedFull timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers... ...deliver a unique set of products and services that... ...Title and Summary Director, Product Management... ...to lead the strategy, development, and ongoing evolution... ...level product management experience in payments, A2A,...Full timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers... ...deliver a unique set of products and services that... ...Title and Summary Director, Product Management... ...including value proposition development for use cases,... ...advantage • Proven experience in commercialisation...Full timeLocal areaWorldwide
- ...Our Purpose Mastercard powers economies and empowers... ...deliver a unique set of products and services that... ...Title and Summary Director, Foundational Product... ...Management Capability Development At Mastercard, we... ...of Product & Customer Experience Academy, this is a high...Full timeWorldwide
- ..., with a relentless focus on innovation and growth through product development and client acquisition. We are a trusted industry leader in... ...Marketing, Business, Finance, or a related field Hands-On Experience: A minimum of 5 years of professional experience in hands-...Full time
- ...Our Purpose Mastercard powers economies and empowers people in 20... ...to deliver a unique set of products and services that help people... ...Summary Manager, Business Development Business Development Manager... ...Strong Commercial payments experience and knowledge with 3+ years’...Full timeLocal areaWorldwide
- ...Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories... ...combine to deliver a unique set of products and services that help people,... ...approach. All About You • Relevant experience of working in a complex (preferably multi...Full timeWorldwide
- ...Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories... ...combine to deliver a unique set of products and services that help people,... ...product road mapping, influencing product development, and partnering with our sales and Client...Full timeWorldwide
- .... Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space... ...aligned to customer needs and company goals Own the wallet experience end-to-end, from onboarding and asset management to DeFi,...Remote jobFull timeLocal area
- ...Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories... ...combine to deliver a unique set of products and services that help people,... ...feedback to Global Product managers & Product Development, ensuring Portfolio Intelligence solution...Full timeLocal areaWorldwide
- ...industry pioneers who develop premium crypto products for experienced traders, institutions,... ...to create an unparalleled trading experience. Acquired by Kraken, we now operate two... ...clarification ~ Experience with mobile product development — you think mobile-first and understand...Remote jobFull timeLocal area
- ...Our Product Management team drives product initiatives from inception through execution... ...leadership to streamline the product development process. Ensure the Predictions Exchange... .... Product Lifecycle Mastery: Experience managing the full product lifecycle from...Full timeRemote workFree visa
- .... Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space... ...world-class risk management to create an unparalleled trading experience. Acquired by Kraken, we now operate two prop trading products...Remote jobFull timeLocal area
- ...The first version of our payment authorization product is in customers' hands — and now the real work begins. As Director of Payment Products, you'll lead what Flow... ...workflows, data requirements, and overall product experience that turns our early release into the go-to...Remote jobFull timeImmediate startWork from homeFlexible hours
£180k - £194k per year
...range of vehicle platforms and product use cases. The Waymo Driver... ...-only trips, enabled by its experience autonomously driving over 10... ...you will report to a Senior Director, Product Management. You... ...with strategy, business development, product and operations teams...Full timeInternshipLocal area- ...Your Mission As a Lead Product Manager in our Web3 portfolio , you’ll play a central role in defining... ...Lead initiatives to improve product development pipelines, data-driven decision-making, and user experience measurement across the portfolio. We’d Love...Remote jobFull timeContract work
- ...the space right now. We are hiring a product owner to help us deliver against that... ...coordination: outsourced contributors, business development, and product peers. Process and... ...crypto or Web3 engineering exposure, experience with distributed contributors. How...Remote jobFull timeContract work
- ...Our Product Management team drives product initiatives from inception through execution... ...sign-up, and where we can sharpen the experience. You will run a relentless A/B testing... ..., auth systems, and verification flows,development Data / Analytics — funnel dashboards...Full timeRemote workRelocation packageFree visa
- ...Our Product Management team drives product initiatives from inception through execution... ...identity attacks, and making the KYC experience fast and reassuring for every user — regardless... ...delivery Champion AI-native product development practices across your squad...Full timeLive inLocal areaRemote workFree visa
- .... Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space... ...Skills you should HODL ~5-7+ years of product management experience, with a focus on payments, fintech, or financial infrastructure...Remote jobFull timeLocal area
- ...industry pioneers who develop premium crypto products for experienced traders, institutions,... ...the product line that powers trading experiences inside partner apps and Kraken 1P... ...patterns Drive partner-led product development by working directly with clients to translate...Remote jobFull timeLocal area
- ...intelligent, mapless, and hardware-agnostic AI products are designed for automakers,... ...other to deliver impact. Make Wayve the experience that defines your career! About The... ...systems — not embedded vehicle software development. About The Portal AI Portal is Wayve...Full timeWork at officeWork from home
- ...platforms, a broad range of OTC trading products as well as support high profile... ...crypto. We actively participate in the development of the blockchain ecosystem through investments... ..., enabling seamless crypto trading experiences for institutional clients. This is a hands...Full timeVisa sponsorshipRelocation package
- ...Our Purpose Mastercard powers economies and empowers people in 20... ...to deliver a unique set of products and services that help people... ...Summary Manager, Business Development Overview: Fintech and Digital... ...accurate and up to date. Experience: • Experience executing...Full timeContract workWorldwide
- ...Our Purpose Mastercard powers economies and empowers people in 20... ...to deliver a unique set of products and services that help people... ...Summary Manager, Business Development, Bid Management Overview... ...who have proven Bid Manager experience. This is a great opportunity...Full timeContract workWorldwide
- ...in digital assets and data center infrastructure, delivering solutions... ...– and we’re building the products and services to make that... ...with institutional experience and a shared commitment to shaping... ...operational side of software development: intake, prioritization, delivery...Remote jobFull timeLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Product Development, Mastercard Experience Center. Be the first to apply!
Related searches
- director global product management United Kingdom
- product manager beauty United Kingdom
- remote associate product manager United Kingdom
- director new product development United Kingdom
- product offering manager United Kingdom
- platform product manager United Kingdom
- global product manager United Kingdom
- product manager lighting United Kingdom
- product manager electronics United Kingdom
- senior manager product engineering United Kingdom
