Business Development Representative and Account Manager

Job Description

Job Description

Business Development Representative and Account Manager

The Business Development (BD) Rep/Account Manager (the "Rep") is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and Southwest region of the US. This position requires native or high business level of Japanese in listening, speaking, reading and writing and business level English. 

Key Responsibilities

Essential Functions

• Develop and execute an annual business development plan in collaboration with the Director of BD
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Build and maintain long-term customer relationships to support successful project delivery.
• Expand business with existing customers through upselling and cross-selling Calsoft solutions.
• Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins. 
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals. 
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 F&O as needed.
• Provide timely reporting and updated on BD activities to the Director of BD and maintain accurate data in Calsoft's CRM system
• Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs).
• Develop compelling value propositions to maximize company and regional revenue.
• Complete required training and maintain knowledge of Calsoft products and solutions.

Supporting Functions

• Collaborate with team members to achieve group goals.
• Share knowledge and support the activities of colleagues.
• Contribute to improving departmental services, revenue/profitability, and processes.
• Demonstrate and uphold Calsoft values, mission, and policies in daily work.
• Build positive working relationships with clients, colleagues, and business partners.

Minimum Qualifications

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or related field 
• 2+ years of experience in the field or any related ERP software
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field 
• Maintain professional image in attitude, conduct and attire
• Outstanding customer service skills 
• Maintain professional image in attitude, conduct and attire
• Demonstrate aptitude for learning new technologies 
• Ability to effectively communicate technical concept to a non-technical audience 
• Ability to interface well with other members of the organization 
• Strong communication skills, both oral and written 
• Business-level English in listening/speaking/reading/writing
• Native or high-business-level Japanese in listening/speaking/reading/writing

Desirable Qualifications 

• Knowledge of manufacturing, distribution, or service industry processes 
• Ability to develop, propose and implement innovative solutions as appropriate 
• Contribute to and influence decisions regarding division procedures 
• Ability to assist management in organizational planning 

Benefits at Calsoft Systems

We believe in supporting the whole employee both at work and in life. Our comprehensive benefits package includes:

• Health & Wellness: Multiple medical, dental and vision plan options, plus wellness programs, telemedicine access, and mental health resources
• Flexibility & Savings: Pretax flexible spending accounts (FSAs), health savings accounts (HSAs and commuter benefits.
• Retirement and Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Program (ESOP) to help you build long term wealth.
• Work Life Balance: Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP)
• Learning & Growth: Incentives and reimbursement for Microsoft certifications and job related training, plus company supported development programs to help you grow your career. 
• Community & Impact: Opportunities to join companywide volunteer events. As a proud certified B corporation, we are dedicated to using business as a force for good. 

Salary range: $60,000 – $80,000/year

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