Security Officer

Job Description

Job Description

Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)

Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling.

Job Summary
The Security Officer is responsible for maintaining a safe and secure environment for employees, patients, visitors, and individuals served by Mental Health Resource Center. This role supports both inpatient and outpatient programs by assisting with behavior management and crisis intervention for individuals experiencing mental health challenges. The ideal candidate works well in a team environment, exercises sound judgment, and is committed to providing compassionate support to individuals in crisis.

Responsibilities

• Maintain a safe and secure environment for patients, staff, and visitors through active monitoring, facility rounds, and surveillance observation.
• Respond to behavioral health crises and assist staff with verbal and physical interventions in accordance with Crisis Prevention Intervention (CPI) standards.
• Support patient admissions and discharges, including securing belongings and checking for contraband items.
• Complete incident reports, visitor logs, and other required documentation accurately and confidentially.
• Communicate effectively with staff, law enforcement, and visitors regarding safety concerns and operational needs.
• Operate the facility switchboard during designated evening, weekend, and holiday hours.
• Participate in on-call rotation and assist with shift coverage as needed.

Qualifications

• In order to be considered, candidates must have a High School Diploma or equivalent.
• Minimum of six months of experience in security, healthcare, behavioral health, or a related setting preferred.
• Ability to make sound independent decisions and respond effectively during emergencies.
• Strong communication and interpersonal skills with the ability to work effectively with patients, families, staff, community partners, and law enforcement personnel.
• Ability to maintain professionalism and composure in high-stress situations.

Position Details
Monday through Friday, 3:00pm to 11:30pm (on call)

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: