Location Manager
$23 - $24 per hourOpus Inspection
ob Title: Station Manager
Location: Bedford Park
Pay Range: $23.00 - $24.00/hour ($47,840 - $49,920/year)
KNOWLEDGE AND SKILLS:
Location: Bedford Park
Pay Range: $23.00 - $24.00/hour ($47,840 - $49,920/year)
KNOWLEDGE AND SKILLS:
- Ability to learn and understand the function of selected emissions control devices
- Ability to work independently
- Good communication skills, both written and verbal
- Excellent interpersonal, time management and teambuilding skills
- Commitment to providing outstanding customer service and satisfaction
- Proficient in the use of Microsoft Word, Excel, and Outlook
- Able to stoop, bend, and reach
- Able to work in extreme weather conditions
- High school diploma required with some college preferred or equivalent combination of education and experience
- 2-5 years of supervisory or management experience is required, preferably with full-time and part-time hourly staff.
- Previous vehicle inspection experience is preferred
- Valid driver's license and good driving record
- Manage and coordinate the operation of the station within budget, and in accordance with established policies and procedures, while promoting exceptional customer service. This includes:
- Ensuring that all customer complaints and damage claims are documented and appropriately resolved
- Prepare and submit administrative reports in a timely manner.
- Ensuring station complies with all safety requirements in accordance with the company's Incident and Accident Reporting Procedures.
- Coordinating general facility maintenance such as cleaning, snow shoveling, and other basic janitorial tasks
- Manage station remitter and voucher programs and ensure that all funds are accounted for and properly reconciled which includes:
- Receive and properly secure remitter certificate inventory
- Process remitter transactions - debit, credit, voids and refunds
- Provides training on station remitter program - including how to use the remitter application and payment processing terminal
- Provide for manpower needs of the station by leading and managing staff members. This includes:
- Creating a working environment that generates high employee morale and productivity
- Scheduling, assigning, and directing work to meet performance standards and contract requirements
- Selecting, coaching, training, and managing performance of team.
- Evaluating employees by providing constructive feedback, counseling and documenting appropriately.
- Conducting new hire and annual performance reviews in established timeframes
- Perform waiver inspections on all applicable vehicles, and grant waivers according to IEPA guidelines
- Maintain compliance to all quality assurance standards and associated procedures
- Travel to other stations to provide management and staffing support as needed
Vacancy posted 2 days ago
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