Location Manager

$23 - $24 per hour

Opus Inspection

ob Title: Station Manager

Location: Bedford Park

Pay Range: $23.00 - $24.00/hour ($47,840 - $49,920/year)

KNOWLEDGE AND SKILLS:

Ability to learn and understand the function of selected emissions control devices

Ability to work independently

Good communication skills, both written and verbal

Excellent interpersonal, time management and teambuilding skills

Commitment to providing outstanding customer service and satisfaction

Proficient in the use of Microsoft Word, Excel, and Outlook

Able to stoop, bend, and reach

Able to work in extreme weather conditions

EDUCATION AND WORK EXPERIENCE:

High school diploma required with some college preferred or equivalent combination of education and experience

2-5 years of supervisory or management experience is required, preferably with full-time and part-time hourly staff.

Previous vehicle inspection experience is preferred

Valid driver's license and good driving record

DUTIES AND RESPONSIBILITIES:

Manage and coordinate the operation of the station within budget, and in accordance with established policies and procedures, while promoting exceptional customer service. This includes:

Ensuring that all customer complaints and damage claims are documented and appropriately resolved

Prepare and submit administrative reports in a timely manner.

Ensuring station complies with all safety requirements in accordance with the company's Incident and Accident Reporting Procedures.

Coordinating general facility maintenance such as cleaning, snow shoveling, and other basic janitorial tasks

Manage station remitter and voucher programs and ensure that all funds are accounted for and properly reconciled which includes:

Receive and properly secure remitter certificate inventory

Process remitter transactions - debit, credit, voids and refunds

Provides training on station remitter program - including how to use the remitter application and payment processing terminal

Provide for manpower needs of the station by leading and managing staff members. This includes:

Creating a working environment that generates high employee morale and productivity

Scheduling, assigning, and directing work to meet performance standards and contract requirements

Selecting, coaching, training, and managing performance of team.

Evaluating employees by providing constructive feedback, counseling and documenting appropriately.

Conducting new hire and annual performance reviews in established timeframes

Perform waiver inspections on all applicable vehicles, and grant waivers according to IEPA guidelines

Maintain compliance to all quality assurance standards and associated procedures

Travel to other stations to provide management and staffing support as needed

Apply

Vacancy posted 18 hours ago

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