Systems Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst to work in Westlake, TX!


Systems Analyst

Fidelity is seeking a Systems Analyst to join our Workplace Investing Technology team supporting the Defined Benefit (DB) platform. This role offers the opportunity to work on mission-critical systems that power pension services for corporations, employees, and retirees, while contributing to a modern, evolving technology ecosystem.


The Team

The Defined Benefit Platform team enables the recordkeeping and administration of pension plans, ensuring accuracy, compliance, and high-quality service delivery across the retirement lifecycle.


We partner across business, operations, and engineering to deliver scalable, resilient solutions, focusing on platform modernization, cloud enablement, system stability, and ongoing enhancements. The team operates in a highly collaborative, fast-moving delivery environment with a strong emphasis on continuous improvement and shared ownership.


The Role

As a Systems Analyst, you will play a key role in bridging business and technology, driving analysis, solution design, and delivery for complex, data-intensive systems. You will work closely with stakeholders, including business partners, business analysts, solution architects, and engineering teams, to translate complex requirements into well-defined, scalable solutions. You will also collaborate to improve system quality, data integrity, and overall platform performance.


Key responsibilities include:

• Collaborating with DB business stakeholders to analyze requirements and translate them into actionable user stories and backlog items
• Performing complex data analysis and data mining across recordkeeping systems to support business insights and issue resolution
• Collaborating with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns
• Supporting the design and documentation of API contracts and enterprise integrations, aligned with enterprise standards
• Developing a strong understanding of end-to-end DB platform architecture to perform impact analysis across interconnected systems
• Supporting production issue triage, root cause analysis, and timely resolution
• Contributing to team ceremonies, iterative planning, and continuous improvement efforts to enhance delivery quality and efficiency

The Expertise You Have

• BS or above with exceptional skills for business system design and solutions
• 4-6 years of experience in systems analyst, application lifecycle management, and production support
• Experience working with financial systems, recordkeeping platforms, or retirement/benefits administration (Defined Benefit preferred)
• Ability to distill business processes and objectives into well-defined epics/stories/requirements.
• Strong analytical skills with the ability to interpret complex business rules (e.g., pension calculations, eligibility, compliance) and translate them into technical solutions
• Work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment is required
• Extensive data analysis skills combined with excellent knowledge of Structured Query Language (SQL) is required.
• Working proficiency of object-oriented programming concepts, specifically Java is a nice to have.
• Working knowledge of REST, SOAP, JSON and APIs is a plus
• Highly effective written and verbal communication is a must
• Proven ability to work in a highly coordinated, iterative delivery environment, refining requirements in partnership with stakeholders

Preferred:

• Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance
• Exposure to cloud platforms such as AWS or Azure
• Experience with data governance, reconciliation, and audit processes

The Skills You Bring

• Ability to bridge business and technology, translating complex domain concepts into clear technical requirements
• Good communication and stakeholder management skills, with the ability to work across business, operations, and engineering teams
• Capability to analyze large, complex datasets and derive actionable insights
• Confidence in facilitating technical discussions and supplying solution design decisions
• A continuous learning demeanor with a focus on domain expertise and emerging technologies
• Ability to prioritize optimally and adapt to changing needs in a fast-paced delivery environment
• Good sense of ownership, accountability, and attention to detail, especially in high-impact financial systems

The Value You Deliver

• Delivering solutions that ensure accuracy, reliability, and integrity of Defined Benefit plan data and calculations
• Bringing a client- and participant-focused demeanor, understanding the downstream impact of technology decisions
• Collaborating across teams to continuously enhance system capabilities, data quality, and operational efficiency
• Driving incremental improvements in system performance, stability, and scalability
• Supporting high-quality delivery while maintaining alignment with regulatory and compliance standards
• Building strong partnerships that enable clarity, responsiveness, and successful outcomes

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity's Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity's regional and investor center locations. Our mission is to help you experience Fidelity's diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity's long-term strategy.


For information about working at Fidelity TalentSource, visit FTSJobs.com.


Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at View email address on click.appcast.io if you would like to request an accommodation.