Customer Service Representative
PetSuites
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
- You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
- You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule:
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Benefits & Perks:
- Health, Dental & Vision
- Insurance
- Paid Training
- Employee Pet Care Discounts
- Tips
- Career growth opportunities within NVA
Equal Opportunity Employer:
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
PetSuitesVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Richmond, TX vacancy
$12 - $14 per hour
...marketing shapes our brand's public image and cultivates existing customer relations. Your cross-functional campaigns will expand the... ...events! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique...SuggestedFor contractorsWork at officeZach Muzzy - State Farm Agent
Richmond, TX3 days ago$11 per hour
...Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible...SuggestedHourly payWork at officeLocal areaFlexible hoursPostNet
Richmond, TX3 days ago- ...(must meet deadlines). Develop, foster, and maintain strong customer, distributor, and manufacturer relationships. Knowledge:... ...skills preferred Excellent at problem resolution – customer service and support Must be willing to travel. Mostly local but periodically...SuggestedLocal areaMonday to Friday
Xceed Foodservice Group
Richmond, TX3 days ago - ...Account Representative The Account Representative's first and foremost responsibility is to protect the financial integrity of OakBend... ...health of OakBend Medical Center and providing exemplary customer service to our internal and external customers are the crux of this...SuggestedWork experience placementRelief
$15.5 - $18 per hour
...performing leasing activities, and ensuring resident satisfaction. Ideal candidates will excel in sales and provide excellent customer service. The position requires a valid driver's license and offers an hourly salary ranging from $15.50 to $18.00. #J-18808-Ljbffr Greystar...SuggestedHourly payWorldwide- ...repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees, and... ...Katy or our Typhoon Texas Park in Pflugerville. Our customer service representatives are responsible for providing support by replying to emails...Work experience placementSummer workWork at officeFlexible hours
Typhoon Texas Waterpark
Katy, TX2 days ago - Ready to Launch Your Career? We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about ...For contractorsWork at office
$12 - $15 per hour
...kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating...Hourly payFor contractors$40k - $60k
...Kevin Patton - State Farm Agent is searching for an outgoing and customer‑focused individual who can recognize opportunities and... ..., identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain...For contractorsWork at officeRelocation packageFlexible hours$790 per week
Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...Full timePart timeRemote workFocus Group Panel
Sugar Land, TX2 days ago$18 - $20 per hour
...Customer Service Representative / Dispatcher Ready to Trade Up to a better opportunity? Air Tech of Katy is looking for a Customer Service Representative / Dispatcher to join our team! This role is ideal for someone who thrives in a fast-paced environment, enjoys helping...Hourly pay$18 - $20 per hour
...opportunities available American Residential Services (ARS) is the nation’s largest provider... ...Responsibilities As an In‑Store Sales Representative and Lead Generator, you will engage... ...lead‑generation, brand‑awareness, and customer education while scheduling in‑home consultations...Hourly payWeekly payFull timePart timeWork at officeWork from homeFlexible hoursShift workWeekend workAmerican Residential
Katy, TX4 days ago- ...Our client is looking for Call Center Representatives to support their sales/title and funding... ...processes across all states. Interacts with customers and employees in resolving titling and... ...be able to deliver top notch customer service to our internal/external customers....
- ...Job Opportunity ENT and Allergy Associates of Texas and Quality Medical Management Services USA, LLC are seeking self-motivated, people-friendly Full Time Call Center Agents for our Corporate office location. Job Duties Answering phone calls and assisting patients...Full timeWork at officeMonday to FridayFlexible hours
$14 per hour
...Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Customer Service Representative, you are a key team member...Hourly payWeekly payFull timeWork at officeImmediate startMonday to Friday- ...Customer Service Representative High School diploma or GED required; college coursework or a degree is a plus. Must be 18 years of age or older. One year or more of customer service experience, preferably in a contact center or retail environment. Ability to...Flexible hours
$40k - $60k
...lead sales efforts by developing strong client relationships, mentoring a high‑performing sales team, and ensuring our customers receive exceptional service and tailored insurance solutions. Through your leadership, you’ll inspire growth and make a positive impact on both...Full timeFor contractorsWork at officeRelocation packageFlexible hours$80k - $100k
...office on consistency, integrity, and a commitment to serving customers the right way. We stay active in the community by volunteering... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...Full timeFor contractorsWork at officeFlexible hours$13 - $16 per hour
...apply. At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply today! The Customer Service Representative (CSR) is responsible for interacting...Hourly payPart time$4,020.34 per month
...Customer Service Representative (Houston - South) Organization: Texas Department of Motor Vehicles Primary Location: Texas-Meadows Place Work Locations: VTR Houston South RSC 11720 West Airport Blvd, Meadows Place, TX 77477 Job: Office and Administrative Support...Full timeContract workTemporary workPart timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift$80k - $100k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsWork at officeFlexible hours- ...:00 a.m. - 2:30 p.m.Role:To assist members and potential members with their telephone, email, fax and internet requests; explains services, responds to problems, and directs phone calls to the appropriate area. Provides information for HFCU employees and assists with problems...Full timeWork at officeImmediate startMonday to Friday
- .... At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply... ...today! Alterations Customer Service Representative (CSR) The (CSR) is responsible for...Hourly payPart timeWeekend workWeekday work
$12 - $13 per hour
...Customer Service Representative Hot Job Katy, TX 77494 Overview Salary Range $12.00 - $13.00 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service Description Our...Hourly payFull timePart timeShift workWeekend workAfternoon shift$45k - $65k
Insurance Account Representative - State Farm Agent Team Member Full Time in Richmond, TX Replies... ...to our daily business operations and customers’ success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you improve your...Full timeFor contractors$80k - $100k
...agency in Richmond, TX, is seeking an Account Associate to manage customer accounts and enhance client relations. The ideal candidate will... ...strong organizational skills and provide excellent customer service. Responsibilities include assisting with policy inquiries and processing...Local areaFlexible hours$14 - $27 per hour
Walmart is seeking full-time General Merchandise Associates for its location in Richmond, Texas. Responsibilities include assisting customers on the sales floor, maintaining merchandise displays, and performing tasks like paint mixing and fabric cutting. Associates enjoy...Hourly payFull time- ...Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process, including... ...to maintain strong client relationships and provide reliable service during important moments. This is an ideal opportunity for...Flexible hours
$10 - $13 per hour
...help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance,...Hourly payWork at officeFlexible hours$19 per hour
...HIRING IMMEDIATELY: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE IN STAFFORD, TX Accurate Personnel is hiring immediately for a Bilingual Customer Service Representative to join our team in Stafford, Texas. This individual will be responsible for reviewing purchase orders...Local areaImmediate startMonday to FridayAccurate Personnel
Stafford, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist Richmond, TX
- customer support representative Richmond, TX
- service person Richmond, TX
- e-commerce customer service representative Richmond, TX
- spanish customer service representative Richmond, TX
- warehouse customer service representative Richmond, TX
- customer service officer Richmond, TX
- client service representative Richmond, TX
- technical customer service advisor Richmond, TX
- full time customer service representative Richmond, TX