Customer Service Representative - Order-to-Cash
Full-time
Globalchannelmanagement
Customer Service Representative for a global manufacturer of consumer and industrial products. Youll be the single point of contact for a set of business customers managing their orders from start to finish and making sure they have a smooth stress-free experience.
What youll do:
- Serve as the main contact for assigned customers by phone email and occasional site visits
- Manage the full order-to-cash process: order entry tracking delivery issues invoicing questions and returns
- Handle complex customer cases and work with Supply Chain to fix delivery and supply problems quickly
- Log every customer interaction in Salesforce Service Cloud and schedule follow-ups
- Use SAP for orders and customer account work
- Work with internal teams to balance customer needs against what Supply Chain can deliver
- Gather customer feedback and spot chances to improve service retain customers and win new business
- Track your own KPIs and plan your work daily weekly and monthly
Required:
- High school diploma or GED
- 25 years in customer service supply chain or sales in a customer-facing role
- Order-to-cash process knowledge
- Experience with SAP or another ERP and Salesforce Service Cloud or another CRM
- Basic understanding of supply chain
- Professional positive demeanor under pressure
A plus: B2B customer service in manufacturing chemicals adhesives or consumer products.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - Order-to-Cash in Madison Heights, MI vacancy
- Job Title:Customer Service Representative Location: Madison Heights, MI Deliver an amazing Customer Service Experience (CSX) by being fully accountable... ...-facing operations (i.e. Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service...Cash
$27 - $29 per hour
...national staffing firm and are currently seeking an OTC - Customer Service Rep for a prominent client of ours. The position is located... ...experience, maintain a positive & professional demeanor). Run OTC (Order to Cash) and Customer Service Management, focusing mainly on...Cash$28 - $30 per hour
...property tax, lease, tenant, and legal/compliance administration Prepare tenant notices, work orders, lease reports, and property tracking reports Maintain investment documentation, cash flow schedules, and Access databases Assist with charitable contributions, document...CashHourly payFor contractorsWork at office$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general... ...Responsibilities include operating the register, handling cash and card transactions, assisting with online order pickups, answering customer questions, and...CashHourly payBest Buy
Ferndale, MI4 days ago- Globalchannelmanagement is seeking a Customer Service Representative to be the single point of contact for assigned customers, handling orders from entry to cash and ensuring a smooth, stress-free experience. You will manage full order-to-cash processes, resolve delivery...Cash
- Globalchannelmanagement is seeking a Customer Service Representative to act as the main point of contact for... ...designated customers, managing their orders from start to finish and ensuring a... ...experience. You will handle the full order-to-cash lifecycle, coordinate with Supply...Cash
- ...lines of business through customer engagement, expert product and service knowledge, follow-up,... ...service business through work order and register... ...and procedures related to cash, credit, check, refund and... ...demands described here are representative of those that must be met...CashLocal areaNight shiftWeekend work
Pep Boys
Clawson, MI3 days ago - ...pay (Shift differential) Responsibilities Provide excellent customer service leadership to all customers. Acknowledge/Greet all customers... ...organized store appearance inside and out. Efficiently process both cash and card transactions with integrity. Ensure all...CashShift workNight shiftAfternoon shift
$77.2k - $115.8k
...requirements, configuring solutions, and supporting end-to-end Order-to-Cash processes. As an IT Finance Analyst - Order to Cash –... ...Collections, Revenue Management, General Ledger, Cost Management, and Customer Master Data. Lead requirements-gathering sessions with...CashFull timeRemote workShift workWorld Wide Technology
Warren, MI1 day ago$15 - $17 per hour
Customer Service Representative Do you have exceptional communication skills? Do you enjoy providing superior customer service... ...Provide accurate product information, assist with order processing, and resolve issues Handle cash transactions accurately and efficiently...CashHourly payFull timeFor contractorsWork at officeWork from homeDay shift$15 per hour
Your Opportunity Customer Service Representative CheckSmart Roseville, MI As a Customer Service Representative... ...processing transactions (i.e. check cashing, money transfers, and customer... ...document verification, and/or money order processing. Prior cash handling, cash...CashHourly payFull timeTemporary workCasual workWork at officeLocal area$132.3k - $245.7k
...navigate solutions that link customers to Novartis resources all with... ...closely with Patient Specialty Services (PSS) to ensure seamless customer... ...include a performance-based cash incentive and depending on the... ...the application process or in order to perform the essential...CashFull timeInternshipLocal areaRemote workHome officeVisa sponsorshipRelocation package$12 - $14 per hour
...SpecialistCannabis Sales Specialists offer premium service to customers for our customersAbout Trucenta LLCAt... ...changes in law, and industry trends in order to provide the highest level of... ...strongly preferredExperience handling cash transactions and maintaining a balanced...CashHourly payLocal areaTrucenta
Hazel Park, MI1 day ago- Position: Support Staff II- Customer Service Specialist Location: Royal Oak, MI Job Id: 1407 # of Openings: 1 Status: Part-Time; Non... ...when needed. Maintains and logs utilization of petty cash. Ordering supplies. Managing and providing oversight to the lobby....CashPart timeWork at officeWeekend workAfternoon shift
- ...Them.Make some serious Cash!For over 75 years,... ...homes worldwide. With our customer base continuously... ...delivering world-class service and delighting our guests... ...cordial, respectful manner representing the Company's brand... ...process sales orders, adhering to cash handling...CashLive inWorldwideFlexible hours
Ashley Furniture
Madison Heights, MI1 day ago $18 - $22 per hour
...Associates / Cashiers to assist customers, operate registers, and... ...are responsible for operating cash registers, processing cash and... ...merchandise, home décor, and framing orders. This position typically pays... ...for providing customer service, handling transactions, stocking...CashHourly payFull timePart timeSeasonal workHobby Lobby
Ferndale, MI21 hours ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...CashHourly payFlexible hoursCircle K
Warren, MI4 days ago$14 - $18 per hour
...CVS Health is seeking Retail Store Associates to assist customers, operate cash registers, and support daily retail store operations.... ...store cleanliness. Associates may also assist with photo services, online order pickups, inventory tasks, and supporting the pharmacy...CashHourly payFull timePart timeShift workNight shiftWeekend workCVS Corporation
Madison Heights, MI3 days ago$15 - $23 per hour
...Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...CashHourly payFull timePetco
Warren, MI4 days ago- ...creating a welcoming experience for customers. You’re often the first stop... ...prepared items while keeping service friendly and efficient. From... .... Between restocking, taking orders, and working with equipment, the... ..., and visually consistent Cash Handling: Processing transactions...CashWeekly payFlexible hoursWeekend workAfternoon shiftEarly shift
Albertsons Companies
Ferndale, MI1 day ago $12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for... ...Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...CashHourly payFull timePart timeFamily Dollar
Ferndale, MI21 hours ago$16 - $22 per hour
FedEx is seeking Retail Customer Associates to work in FedEx Office retail... ...customers with shipping services, printing services, and business... ..., processing shipping orders, printing and copying documents... ...packaging and labeling, operating cash registers, and providing customer...CashHourly payFull timeWork at officeShift workWeekend workAfternoon shift- ...Associate is responsible for providing quality customer service to all guests of the Detroit Zoo.... ...sell all ticket packages. Follows all cash-handling procedures as outlined in the... ...train Maintain premises in a clean and orderly condition, reporting malfunctioning...CashSeasonal workWork at officeLocal area
- A-Line Staffing Solutions LLC seeks an Office Assistant for an on-site role in Detroit. You will accurately enter customer orders, verify details, and coordinate with internal teams to ensure timely delivery. The position includes handling inquiries by phone and email,...Casual workWork at office
- ...where applicable) while providing exceptional customer service to encourage repeat business.Job Duties and... ...and efficiently and reconciles the cash register at the end of a shiftEnsures the Life Shop is neat, orderly, and well-stockedPosition RequirementsWorking...Cash
Life Time Fitness
Rochester Hills, MI1 day ago - Dollar Tree Stores is seeking a part-time Customer Service Associate in Oak Park, Michigan, to provide excellent customer service and maintain... ...store. Responsibilities include assisting customers, managing cash transactions, and ensuring the store is well-stocked. Ideal...CashPart time
$50k - $150k
...engagement across the complete customer journey. The company offers... ...process consulting, with services designed to lower environmental... ..., and conclude sales orders to meet revenue targets. Identify... ...mentor less experienced sales representatives to achieve their sales...Work experience placementShift workRRD USA
Madison Heights, MI2 days ago- ...inquiries concerning merchandise, service, and billing in person or over... ...consistently maintains the cash drawer and sales ledger.... ...information with pharmacies. Places order and directly ships to patient... ...doctor's prescriptions and answers customer questions. Suggests products...CashFull timeWeekend workAfternoon shift
$50k - $150k
...engagement across the complete customer journey. The company offers... ...process consulting, with services designed to lower environmental... ..., and conclude sales orders to meet revenue targets.Identify... ...mentor less experienced sales representatives to achieve their sales...Work experience placementShift workR.R. Donnelley
Madison Heights, MI3 days ago- ...o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize... ...returned and recovered merchandise. - Order zones and drop shipment categories,... ...register countertop plan-o-grams. - Operate cash register and flatbed scanner to itemize...Cash
Confidential
Warren, MI1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - Order-to-Cash. Be the first to apply!
Related searches
- insurance customer service advisor Madison Heights, MI
- customer success associate Madison Heights, MI
- manufacturing customer service representative Madison Heights, MI
- customer service attendant Madison Heights, MI
- client service consultant Madison Heights, MI
- customer associate Madison Heights, MI
- customer support specialist Madison Heights, MI
- customer service officer Madison Heights, MI
- customer service rep remote Madison Heights, MI
- customer advisor Madison Heights, MI