Supervisory Information Technology Specialist
Veterans Health Administration
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2026. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making: Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management: Identifies a need for and knows where or how to gather information, organizes and maintains information or information management systems. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, sex, disabilities, and other individual differences. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. AND You may qualify based on your experience as described below: Specialized Experience GS-15 grade level: One year of specialized experience (equivalent to the GS-14 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Mastery knowledge of system life cycle management principles, including software security and usability; knowledge of information technology (IT) acquisition/procurement life cycle process and requirements to carry out difficult complex assignments and develop new methods and procedures when necessary; experience with how information needs and collection requirements are translated, tracked, and prioritized; knowledge of information security policies, vulnerabilities of computer and data communications systems, and the basic tools and practices for protecting information systems; communicating ideas clearly, both orally and in writing. Must be able to demonstrate through work experience or training that you possess or have potential to develop qualities to successfully supervise. Experience providing expert guidance and support for system engineering of large-scale systems, major system elements, and interfacing systems that are part of a large complex network environment. Direct experience providing system engineering expertise in the following areas: Architecture Design Development Requirements analysis Data flow Cybersecurity Network design/implementation Health system interoperability Testing, and documentation for the system AND Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is: Experience directing architecture and system engineering for integration of COTS EHR/ERP systems with existing legacy systems. This experience must be evident in your resume. Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following: Appropriate licensure, registration(s), certification(s); or A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience. NOTE: Evidence of claimed competence must be substantiated in your resume and upload copies of applicable certifications, licensures, registrations, etc, as supporting documentation. ]]>
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