Incident & Problem Manager for IT Service Excellence
Balyasny Asset Management L.P.
Balyasny Asset Management L.P. is seeking an IT Service Manager to strengthen core IT service management practices in a fast-paced trading environment. The role reports to the ITSM lead and acts as a second manager to run and improve key ITSM disciplines across major incident, problem, and change management. Ideal candidates have strong experience in financial technology or trading settings, with excellent governance, reporting, and stakeholder management skills. #J-18808-Ljbffr Balyasny Asset Management L.P.
- ...We are seeking an IT Service Manager to support and strengthen core IT service management practices across the firm. Reporting to... ...role will have significant responsibility across Major Incident Management, Problem Management, Change Management, and IT service governance...Suggested
$71.6k - $121.5k
...technology company in the United States is seeking a Critical Incident, Change and Problem Lead to drive operational excellence and enhance service reliability. The role requires strong experience in managing incidents and excellent communication skills. Candidates...SuggestedRemote job$71.6k - $121.5k
...processing purpose.Critical Incident, Change and Problem Lead page is loaded##... ...Lead** to drive operational excellence, lead critical processes,... ...innovative solutions that enhance service reliability. If you thrive... ...service disruptions.* Manage change processes to...SuggestedPermanent employmentRemote workFlexible hours$80k - $85k
Cybersecurity Incident & Engagement Manager Cybersecurity Incident & Engagement... ...the fundamentals of IT infrastructure,... ...management skills, excellent attention to detail... ...of all the services Remain current on information... ...Resolve problems and understand escalation...SuggestedDaily paidFull timeRemote workMonday to FridayNight shiftWeekend workAfternoon shift- ...seasoned and technically strong ITSM Problem Manager to join our ITSM Service Excellence team. This strategic and hands‑on... ...and solve complex technical incidents. The ideal candidate combines strong... ...across Support Operations, IS Hosting, IT Security, and application...SuggestedPermanent employment
- BNY Mellon is seeking a Head of Production Services Governance, Incident & Problem Management. You will lead enterprise ITIL governance for incident and problem management, directing a team to improve restoration speed, auditability, and regulatory credibility. You will...
$156k - $168k
...Incident Manager Overview The Incident Management role at HealthEdge... ...to restore failed services while working for most... .... Incidents, Changes, Problems, Knowledge Articles,... ...escalated incidents. Excel with communication skills... ...ITSM processes within IT Operations. Knowledge...Permanent employmentFull timeWork at officeImmediate startRemote work- This role leads the enterprise IT Service Management (ITSM) function with full ownership of the... ...governance, automation, and service excellence. It focuses on building scalable,... ...functions, embedding ITIL processes (Incident, Problem, Change, Request) into scalable operating...
- ...continents. Job Title ITSM Manager Location New York, NY... ...lead and evolve our IT Service Management (ITSM)... ...ensure service delivery excellence, drive continuous improvement... ...visibility, incident response, and change management... ...processes (Incident, Problem, Change, Request, and...
- ...industry. They are seeking an Iincident Manage r to work remotely. The Ideal... ...Familiarity with operational metrics and service health, including SLOs, MTTR, CSAT,... ...of Azure cloud services Keywords IT Operations, Incident Management, Problem Management, ITIL, ITSM, ServiceNow,...Remote work
- ...this position. The Manager, Corporate Site Support... ...for leading IT operations across global... ...while overseeing managed service support for the global... ...role drives operational excellence, enhances the end-... ...improvement initiatives across incident management, problem management, and...Work at officeRemote work
$108.75k
...cloud-based spend management platform that empowers... ...Role The Manager, IT SOC is responsible... ..., effective incident response, and proactive... ..., tooling, and service levels across regions... ...processes; Excellent understanding of networking... ...management, problem solving aptitude....Permanent employmentShift work- ...elite professional services and information technology... ...helps our clients manage difficult enterprise problems. We are a... ...time for 6 months. The IT Support Manager is responsible... ...relocations. Track incidents, service requests,... ...processes. Excellent communication, customer...Full timePart timeRelocation
$60k - $70k
...cybersecurity solutions and managed security services, with a focus on... ...technologies, cybersecurity, and IT operations. We are... ...service team Ensure timely incident resolution and high-... ...Endpoint Manager (Intune) Excellent communication, problem-solving, and team leadership...Permanent employmentFull timeRemote workMonday to FridayShift work- ...A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational... ...like ServiceNow and a strong understanding of Azure cloud services are crucial. This role requires strong analytical skills and...Remote work
- ...global organization providing excellent technology support to... ...technical support, and other service functions with a strong focus... ...support and at least 5 years in management, demonstrating strong project... ...management skills and experience with IT service management processes....For contractors
$122.7k - $317.2k
...Advisory | Transformation Excellence Senior Manager | Products Industry - Industrials... ...to create new products and services, while building new... ...aptitude you use to decimate problems. Communication and collaboration... ...of Cloud economics on IT financial management Compensation...Live inWork at officeLocal area- ...Overview The Director of IT Operations is responsible... ...leads ITIL-aligned service management, oversees day-to-day operations... ...service management practices (Incident, Problem, Change, Request, Asset).... ...of accountability, service excellence, and continuous improvement...Temporary work
- ...IT Service Delivery Manager The IT Service Delivery Manager is responsible for... ...technical support and excellent customer service for end users... ...service desk staff, incident management processes, service... ...team culture. Incident & Problem Management - Oversee major...Permanent employmentLive inWork at officeRemote work
$88.75k - $99.84k
...while supporting omnichannel services, operational tasks and... ...Opportunity As eCommerce Manager - Delivery Claims and Incidents, you will work closely... ...center will be critical in problem solving and achieving resolutions... ...Office Suite; Advanced Excel Training Adept at...Work at officeFlexible hoursShift workWeekend work$120k - $200k
...proactive and experienced IT professional to join... ...team as a Regional Service Management Lead. Based in our New... ...role focused on service excellence, stakeholder... ....Participate in major incident management and ensure... ...practices.Strong analytical, problem-solving, and communication...Work at officeLocal area$49 - $59 per hour
...General program management to identify opportunities... ...and unblock problems and drive solutions... ...regressions and data incident investigations.... ...deliver operational excellence in incident... ...contact our Employee Services Department at [email... ...is a world-class IT services company that...Hourly payRemote work$88.75k - $99.84k
Role Overview As eCommerce Manager - Delivery Claims and Incidents, you will work closely... ...centers will be critical to problem solving and achieving resolutions... ...to maintain and exceed service levels. Additional... ...Microsoft Office Suite; advanced Excel skills. Strong project...Work at officeFlexible hoursWeekend work$105k - $120k
...Time Baldor is seeking an IT Service Operations Manager to join our Technology... ...also owning the technology incident management program and our... ...and drives an operational excellence agenda that develops the team... ...) Strong analytical and problem-solving skills under pressure...Full timeTemporary workWork experience placementAll shiftsShift workWeekend work- A global real estate services firm in New York is looking for a Manager, Deskside Support to lead a high-performing team ensuring consistent IT support across its enterprise. This role demands... ...on user satisfaction, operational excellence, and collaboration with regional...
$142.6k - $261.5k
.... This is rooted in EY’s SAP service line capabilities (Supply Chain... ...opportunity As a Deployment Manager, you will primarily focus on... ...challenges that require innovative problem‑solving skills and will have... ...management effectively. Excellent communication skills with a...Summer holidayFlexible hours- ...content#Applications Support Manager page is loaded##... ...path to achieve excellence. Passion, attitude... ...personal service for the businesses... ...production operations, incident management,... ...Ensure adherence to IT governance, audit,... ..., analytical, and problem-solving skills in...Full timeFor contractorsLocal area
- Design/ Product Engineer - Project Manager -Millwork (Excellent Opportunity - Not Remote) Carolinas Salary will be commensurate with experience... ...machining processes and manufacturing workflows. Strong problem‑solving and attention to detail. Excellent communication...Remote jobImmediate startRelocation package
$146.33k - $172.72k
...Transportation Authority (MTA) is seeking a Manager for its IT Operations Analytics and Problem Management function in New York.... ...critical processes enhancing service stability and operational... ...underlining MTA's commitment to excellence and service delivery. #J-18808-Ljbffr...$70 - $90 per hour
...NY is looking for an IT Infrastructure Project Manager for a 12+ month... ...through IT applications, services, and infrastructure.... ..., change and incident management solutions... ...requirements documents. Excellent project management,... ...Demonstrated decision making, problem solving, and...Full time
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