Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Incident & Problem Manager for IT Service Excellence

Balyasny Asset Management L.P.

Balyasny Asset Management L.P. is seeking an IT Service Manager to strengthen core IT service management practices in a fast-paced trading environment. The role reports to the ITSM lead and acts as a second manager to run and improve key ITSM disciplines across major incident, problem, and change management. Ideal candidates have strong experience in financial technology or trading settings, with excellent governance, reporting, and stakeholder management skills. #J-18808-Ljbffr Balyasny Asset Management L.P.

Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Incident & Problem Manager for IT Service Excellence in New York, NY vacancy
  •  ...We are seeking an IT Service Manager to support and strengthen core IT service management practices across the firm. Reporting to...  ...role will have significant responsibility across Major Incident Management, Problem Management, Change Management, and IT service governance... 
    Suggested

    Balyasny Asset Management

    New York, NY
    5 days ago
  • $71.6k - $121.5k

     ...technology company in the United States is seeking a Critical Incident, Change and Problem Lead to drive operational excellence and enhance service reliability. The role requires strong experience in managing incidents and excellent communication skills. Candidates... 
    Suggested
    Remote job

    Ciena Corporation

    New York, NY
    1 day ago
  • $71.6k - $121.5k

     ...processing purpose.Critical Incident, Change and Problem Lead page is loaded##...  ...Lead** to drive operational excellence, lead critical processes,...  ...innovative solutions that enhance service reliability. If you thrive...  ...service disruptions.* Manage change processes to... 
    Suggested
    Permanent employment
    Remote work
    Flexible hours

    Ciena Corporation

    New York, NY
    1 day ago
  • $80k - $85k

    Cybersecurity Incident & Engagement Manager Cybersecurity Incident & Engagement...  ...the fundamentals of IT infrastructure,...  ...management skills, excellent attention to detail...  ...of all the services Remain current on information...  ...Resolve problems and understand escalation... 
    Suggested
    Daily paid
    Full time
    Remote work
    Monday to Friday
    Night shift
    Weekend work
    Afternoon shift

    Telescope Recruitment

    New York, NY
    1 day ago
  •  ...seasoned and technically strong ITSM Problem Manager to join our ITSM Service Excellence team. This strategic and hands‑on...  ...and solve complex technical incidents. The ideal candidate combines strong...  ...across Support Operations, IS Hosting, IT Security, and application... 
    Suggested
    Permanent employment

    NextGen Healthcare

    New York, NY
    10 hours ago
  • BNY Mellon is seeking a Head of Production Services Governance, Incident & Problem Management. You will lead enterprise ITIL governance for incident and problem management, directing a team to improve restoration speed, auditability, and regulatory credibility. You will... 

    BNY Mellon

    New York, NY
    1 day ago
  • $156k - $168k

     ...Incident Manager Overview The Incident Management role at HealthEdge...  ...to restore failed services while working for most...  .... Incidents, Changes, Problems, Knowledge Articles,...  ...escalated incidents. Excel with communication skills...  ...ITSM processes within IT Operations. Knowledge... 
    Permanent employment
    Full time
    Work at office
    Immediate start
    Remote work

    Albert Invent

    New York, NY
    2 days ago
  • This role leads the enterprise IT Service Management (ITSM) function with full ownership of the...  ...governance, automation, and service excellence. It focuses on building scalable,...  ...functions, embedding ITIL processes (Incident, Problem, Change, Request) into scalable operating... 

    Phaxis

    New York, NY
    2 days ago
  •  ...continents. Job Title ITSM Manager Location New York, NY...  ...lead and evolve our IT Service Management (ITSM)...  ...ensure service delivery excellence, drive continuous improvement...  ...visibility, incident response, and change management...  ...processes (Incident, Problem, Change, Request, and... 

    Starr Services

    New York, NY
    4 days ago
  •  ...industry. They are seeking an Iincident Manage r to work remotely. The Ideal...  ...Familiarity with operational metrics and service health, including SLOs, MTTR, CSAT,...  ...of Azure cloud services Keywords IT Operations, Incident Management, Problem Management, ITIL, ITSM, ServiceNow,... 
    Remote work

    Agile Resources, Inc.

    New York, NY
    1 day ago
  •  ...this position. The Manager, Corporate Site Support...  ...for leading IT operations across global...  ...while overseeing managed service support for the global...  ...role drives operational excellence, enhances the end-...  ...improvement initiatives across incident management, problem management, and... 
    Work at office
    Remote work

    Pivotal Talent Search

    New York, NY
    3 days ago
  • $108.75k

     ...cloud-based spend management platform that empowers...  ...Role The Manager, IT SOC is responsible...  ..., effective incident response, and proactive...  ..., tooling, and service levels across regions...  ...processes; Excellent understanding of networking...  ...management, problem solving aptitude.... 
    Permanent employment
    Shift work

    Ivalua

    New York, NY
    1 day ago
  •  ...elite professional services and information technology...  ...helps our clients manage difficult enterprise problems. We are a...  ...time for 6 months. The IT Support Manager is responsible...  ...relocations. Track incidents, service requests,...  ...processes. Excellent communication, customer... 
    Full time
    Part time
    Relocation

    A.M.T.A.E. Solutions, LLC

    New York, NY
    4 days ago
  • $60k - $70k

     ...cybersecurity solutions and managed security services, with a focus on...  ...technologies, cybersecurity, and IT operations. We are...  ...service team Ensure timely incident resolution and high-...  ...Endpoint Manager (Intune) Excellent communication, problem-solving, and team leadership... 
    Permanent employment
    Full time
    Remote work
    Monday to Friday
    Shift work

    Peerless

    New York, NY
    1 day ago
  •  ...A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational...  ...like ServiceNow and a strong understanding of Azure cloud services are crucial. This role requires strong analytical skills and... 
    Remote work

    Agile Resources Inc

    New York, NY
    3 days ago
  •  ...global organization providing excellent technology support to...  ...technical support, and other service functions with a strong focus...  ...support and at least 5 years in management, demonstrating strong project...  ...management skills and experience with IT service management processes.... 
    For contractors

    The New York Times

    New York, NY
    2 days ago
  • $122.7k - $317.2k

     ...Advisory | Transformation Excellence Senior Manager | Products Industry - Industrials...  ...to create new products and services, while building new...  ...aptitude you use to decimate problems. Communication and collaboration...  ...of Cloud economics on IT financial management Compensation... 
    Live in
    Work at office
    Local area

    Accenture

    New York, NY
    4 days ago
  •  ...Overview The Director of IT Operations is responsible...  ...leads ITIL-aligned service management, oversees day-to-day operations...  ...service management practices (Incident, Problem, Change, Request, Asset)....  ...of accountability, service excellence, and continuous improvement... 
    Temporary work

    Resorts Atlantic City

    Atlantic City, NJ
    1 day ago
  •  ...IT Service Delivery Manager The IT Service Delivery Manager is responsible for...  ...technical support and excellent customer service for end users...  ...service desk staff, incident management processes, service...  ...team culture. Incident & Problem Management - Oversee major... 
    Permanent employment
    Live in
    Work at office
    Remote work

    New York City | Jobs

    New York, NY
    1 day ago
  • $88.75k - $99.84k

     ...while supporting omnichannel services, operational tasks and...  ...Opportunity As eCommerce Manager - Delivery Claims and Incidents, you will work closely...  ...center will be critical in problem solving and achieving resolutions...  ...Office Suite; Advanced Excel Training Adept at... 
    Work at office
    Flexible hours
    Shift work
    Weekend work

    Join

    New York, NY
    3 days ago
  • $120k - $200k

     ...proactive and experienced IT professional to join...  ...team as a Regional Service Management Lead. Based in our New...  ...role focused on service excellence, stakeholder...  ....Participate in major incident management and ensure...  ...practices.Strong analytical, problem-solving, and communication... 
    Work at office
    Local area

    0400 FBD USA LLP

    New York, NY
    1 day ago
  • $49 - $59 per hour

     ...General program management to identify opportunities...  ...and unblock problems and drive solutions...  ...regressions and data incident investigations....  ...deliver operational excellence in incident...  ...contact our Employee Services Department at [email...  ...is a world-class IT services company that... 
    Hourly pay
    Remote work

    Apex Systems

    New York, NY
    3 days ago
  • $88.75k - $99.84k

    Role Overview As eCommerce Manager - Delivery Claims and Incidents, you will work closely...  ...centers will be critical to problem solving and achieving resolutions...  ...to maintain and exceed service levels. Additional...  ...Microsoft Office Suite; advanced Excel skills. Strong project... 
    Work at office
    Flexible hours
    Weekend work

    Hermès Paris

    New York, NY
    4 days ago
  • $105k - $120k

     ...Time Baldor is seeking an IT Service Operations Manager to join our Technology...  ...also owning the technology incident management program and our...  ...and drives an operational excellence agenda that develops the team...  ...) Strong analytical and problem-solving skills under pressure... 
    Full time
    Temporary work
    Work experience placement
    All shifts
    Shift work
    Weekend work

    DeKalb Health

    New York, NY
    2 days ago
  • A global real estate services firm in New York is looking for a Manager, Deskside Support to lead a high-performing team ensuring consistent IT support across its enterprise. This role demands...  ...on user satisfaction, operational excellence, and collaboration with regional... 

    Brookfield

    New York, NY
    2 days ago
  • $142.6k - $261.5k

     .... This is rooted in EY’s SAP service line capabilities (Supply Chain...  ...opportunity As a Deployment Manager, you will primarily focus on...  ...challenges that require innovative problem‑solving skills and will have...  ...management effectively. Excellent communication skills with a... 
    Summer holiday
    Flexible hours

    EY

    New York, NY
    1 day ago
  •  ...content#Applications Support Manager page is loaded##...  ...path to achieve excellence. Passion, attitude...  ...personal service for the businesses...  ...production operations, incident management,...  ...Ensure adherence to IT governance, audit,...  ..., analytical, and problem-solving skills in... 
    Full time
    For contractors
    Local area

    Customers Bancorp Inc

    New York, NY
    10 hours ago
  • Design/ Product Engineer - Project Manager -Millwork (Excellent Opportunity - Not Remote) Carolinas Salary will be commensurate with experience...  ...machining processes and manufacturing workflows. Strong problem‑solving and attention to detail. Excellent communication... 
    Remote job
    Immediate start
    Relocation package

    Woodweb

    New York, NY
    4 days ago
  • $146.33k - $172.72k

     ...Transportation Authority (MTA) is seeking a Manager for its IT Operations Analytics and Problem Management function in New York....  ...critical processes enhancing service stability and operational...  ...underlining MTA's commitment to excellence and service delivery. #J-18808-Ljbffr... 

    Metropolitan Transportation Authority (MTA)

    New York, NY
    1 day ago
  • $70 - $90 per hour

     ...NY is looking for an IT Infrastructure Project Manager for a 12+ month...  ...through IT applications, services, and infrastructure....  ..., change and incident management solutions...  ...requirements documents. Excellent project management,...  ...Demonstrated decision making, problem solving, and... 
    Full time

    Donnelly & Moore Corporation

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Incident & Problem Manager for IT Service Excellence. Be the first to apply!