Director, Foundry Customer Engineering

What You’ll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry customer’s programs in various process technologies. This position requires you to work with both customer and internal stakeholders seamlessly from business development to new product introduction (NPI) to full production. The Customer Engineer will be responsible for the business growth by providing Samsung Foundry engineering services excellence. You will act as primary technical account interface with the Customer and all other functional teams in Samsung, and you are enabled to drive manufacturing teams to achieve production milestones in order to accomplish company business goals. The ideal candidate will be enabled to grow within Samsung and qualified for further opportunities within our alternative verticals as well as within our Foundry group. Support internal account strategy plan, coordinate alignment of business and engineering executions. Provide customer satisfaction by responding to account actions and driving collaboration on technical and cost effective solutions to meet customer and foundry’s goals. Partner with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements. Complete other responsibilities as assigned. Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy plus an average of 10% domestic and international travel. Reports to: Sr. Director, Customer Engineering. What You Bring Bachelor’s in Electrical Engineering or related Physical Science with 20+ years of experience, or Master’s in Electrical Engineering or related Physical Science with 18+ years of industry experience, or PhD in Electrical Engineering or related Physical Science with 15+ years of industry experience. Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred. Previous project management experience preferred. Strong customer orientation, good communication and presentation skills. Proficient in Microsoft PowerPoint, Excel, etc. Professional working proficiency in Mandarin is a plus. You’re inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. What We Offer Base Pay Range: $219,000 - $351,000 USD. Benefits include: Medical/Dental/Vision/401k. Incentive opportunities that reward employees based on individual and company performance. Investment in your future with a comprehensive wellness plan including on‑demand apps, confidential therapy sessions, and encouragement for a healthy lifestyle. Paid time off: 4+ weeks of PTO a year plus holidays and sick leave. Family support: stipend for fertility care or adoption, medical travel support, virtual vet care for pets. Flexible environment to accommodate work‑life balance. Equal Opportunity Employment Policy Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy‑related support. All candidates scheduled for an interview will receive guidance on requesting accommodations. Applicant Privacy Policy: #J-18808-Ljbffr Conductor