DIGITAL SOLUTIONS ENGINEER

The Digital Solutions Engineer (DSE) is the company's national subject-matter expert for middleware, connectivity, cybersecurity, and digital workflow optimization. This role is pivotal to pre-sale success, seamless implementation, rapid escalations, and long-term digital adoption.You are the technical backbone of the company's digital ecosystem, crafting best practices for middleware installations and leading the way on rule development, interface troubleshooting, and escalated digital issues. You partner with Training, Sales, Clinical Applications, Field Service, and Product Management to ensure every customer is digitally enabled, digitally secure, and digitally confident.To perform this job successfully, you should have strong knowledge of Microsoft Office and a good working knowledge of Windows Server Operating Systems. You should also have intermediate level experience with Database administration skills, and you should have a general knowledge of Microsoft SQL Server and MySQL DBMS software. Computer network infrastructure and Windows networking skills are highly preferred Strong understanding of network configuration, connectivity, Windows OS, database structures, virtualization, and HL7/ASTM. A Bachelor’s degree in Computer Science, Medical Technology, Information Systems, Biomedical Engineering, or related field is required, along with 5+ years of experience in clinical diagnostics, middleware support, digital workflow design, technical support and/or support of digital products.