Account Manager [Remote]

The Account Manager is responsible for growing Clear Touch business and will be responsible for engaging, driving interest and selling solutions to both end users and reseller partners in the New York City and New Jersey Territory. This will include activities such as trade show attendance, in person and online demonstrations, occasional product orientations, providing support as needed with reseller partners to better engage with end users. 

• Develop and oversee customer relations campaigns
• Participate in and improve upon in-house brand promotions
• Engage with clients and follow up with prospects
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts
• Manage budget and reach or exceed monthly quota as established by supervisor and management
• Prepare reports on account status
• Collaborate with the sales team to identify and grow opportunities within assigned territory
• Assist with challenging client requests or issue escalations as needed
• Attend events as needed to promote company product

Requirements

• BS/BA degree preferred, preferably in Business Administration, Management, Sales or other related fields
• 5 year of sales experience
• Ability to travel 30%. 
• Demonstrable ability to present and influence key stakeholders at all levels of an organization, including executive level management
• Strong verbal and written communication skills
• Excellent listening, negotiation and presentation abilities 
• Ability to lift or push up to 75 pounds
• Valid State issued driver’s license and automobile insurance