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Front of House Manager

Topgolf

Job Title

Supervise the team in providing best-in-class service on a daily basis

Coach and develop the team and drive associate engagement

Uphold operating procedures and service and safety standards, especially guest satisfaction

Ensure all guest areas are staffed and functioning efficiently

Delegate tasks

Demonstrate Topgolf's core values: fun, one team, excellence, edgy spirit and caring

Focus on business metrics to drive performance

Maximize profit and revenue

Perform other operational duties as assigned by your manager

What We're Looking For

5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment

High school diploma or equivalent

Excellent communication, time management and organization skills

Ability to work on a team

Energy and enthusiasm

A high level of self-awareness, receptivity to change and integrity

Ability to work in extreme weather conditions for extended periods of time

Availability to work varied shifts, including evenings, weekends and holidays

Ability to stand and walk for long periods of time including maneuvering up and down stairs

Ability to obtain required licenses and certifications for your location

Benefits

Free play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify. View team member benefits here.

EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Vacancy posted 5 days ago
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