Front of House Manager
Topgolf
Job Title
Supervise the team in providing best-in-class service on a daily basis
Coach and develop the team and drive associate engagement
Uphold operating procedures and service and safety standards, especially guest satisfaction
Ensure all guest areas are staffed and functioning efficiently
Delegate tasks
Demonstrate Topgolf's core values: fun, one team, excellence, edgy spirit and caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by your manager
What We're Looking For
5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
High school diploma or equivalent
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
Benefits
Free play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify. View team member benefits here.
EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
$55k - $65k
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