Operations Processing Specialist

Title Operations Processing Specialist Location Oakdale, MN / Scottsdale, AZ / La Vista, NE / Atlanta, GA / St. Petersburg, FL Duration Permanent (Direct-hire) Posted 08 May 2026 Reference 1003616 Job Description We are seeking a detail-oriented Processing Specialist to join our Financial Services team, supporting the efficient and accurate handling of brokerage account documentation. In this role, you will review, validate, and process a variety of client account requests—including account openings, transfers, maintenance, money movement, and regulatory documentation—while ensuring compliance with firm policies and industry standards. Education Requirements High School Diploma or equivalent (GED) required Responsibilities Process brokerage account documents with a high degree of accuracy and within established service level timelines. Review incoming documentation for completeness, ensuring all required fields, signatures, and supporting materials are present. Validate transactions against firm policies, industry regulations, and compliance standards. Identify and resolve discrepancies, missing information, or errors prior to processing. Ensure strict adherence to regulatory requirements such as KYC, AML, and account registration rules. Maintain precise records and audit trails for all processed transactions. Prioritize workload effectively to meet deadlines in a high-volume processing environment. Collaborate with internal partners to clarify requests and facilitate timely resolution. Continuously monitor for risk and elevate potential compliance issues when identified. Apply strong attention to detail to minimize errors and uphold data integrity across systems. Customer Support & Phone Inquiries Answer inbound calls from financial professionals in a courteous, professional, and timely manner. Respond to questions regarding accounts, products, services, and procedures. Research and resolve issues efficiently, escalating complex matters as needed. Document all interactions accurately in internal systems. Collaboration & Continuous Improvement Work closely with internal teams to resolve inquiries and improve service delivery. Identify trends or recurring issues and provide feedback to leadership. Contribute to a positive team environment and customer-focused culture. Basic Requirements Customer-focused mindset. Attention to detail and accuracy. Problem-solving and critical-thinking skills. Time management and organizational skills. Motivated individuals looking to grow a career in the Financial Services industry. Proficient with Windows, MS Excel, Word, Outlook, and Internet. Ability to read and interpret company policies, operations manuals, and technical guides. Preferred Requirements For new graduates: internship, co-op experience, prior work experience. At least one year of brokerage experience. Completion of the FINRA SIE exam. FINRA Series 7 license. Experience with Envestnet/Wealth Management Platform. Bachelor's degree in business, finance, or related field is preferred. Prior experience or exposure in financial services, investment advisory, billing, accounting, customer service, advisor support, client support, operations support, account management, broker-dealer, financial advisor, support representative, customer service representative, back office operations. Equal Opportunity Employer Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr Dexian DISYS