Business Manager, Commercial Fraud Strategy

Overview

Business Manager, Commercial Fraud Strategy

Summary: 

The Commercial Fraud Strategy team plays the crucial role of protecting Capital One’s Commercial Banking clients from fraud in an ever changing environment. This team oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses.

The Business Manger plays a vital role within CFS by delivering new and enhanced fraud protections using strategic and data-driven analysis. You will collaborate with world-class professionals across product, technology, risk, and operations to improve fraud defenses. Given the importance of fraud risk management for Capital One and our clients, this role is a significant opportunity for impact and growth.

General Responsibilities: 

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior

• Product: Develop and implement new product strategies for various fraud products and defenses; lead product level modeling/analytics

• Leadership: Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently 

• Partnership: Work closely with colleagues across Capital One including: Product, Sales, Tech, Operations, Finance, Risk and others to drive improvement in fraud defenses

• Risk: Drive improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous analysis

Basic Qualifications: 

• At least 3 years of professional experience performing analysis

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications: 

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 

• 5+ years of experience in analysis 

• 2+ years of experience in financial services 

• 1+ year of experience in consulting 

• 2+ years of experience in people management 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).