Business Office Assistant

Join CC-South Trail — Full-Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Expected Full-Time Work Schedule/Hours 4-Day Work Week Monday–Thursday 40 Hours per Week Role Offers No Nights or Weekends – Enjoy a healthy work-life balance Full Benefits Package – Including health insurance, retirement plans & PTO Quarterly Bonus Potential – Rewarding hard work & dedication Dental Assistant Academy Training & CE classes included – We invest in your growth! Office Location 3150 South Tamiami Trail, Sarasota, FL 34239 About CC‑South Trail CC‑South Trail, like each Heartland Dental supported office, is unique to the community and the patients they serve. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential Required Education, Qualifications & Experience High School Diploma/GED 1 year of Dental Front Office work experience Dentrix or other dental software experience Preferred Experience Insurance billing and accounts receivable experience Working knowledge of dental procedures and terminology Microsoft Office Suite experience Team & Culture Fit Collaborative team player who thrives in supportive, family-like environments Dedicated, dependable with a positive attitude and service-oriented mindset Business & Professional Skills Experience working in a fast-paced and customer-centric environment Strong communication, organization, and multitasking abilities Adaptable to changing workflows and team dynamics Detail-oriented with a proactive approach to problem-solving Excellent communication, organizational, and multi-tasking skills Compliance & Confidentiality The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; and the individual must protect PHI and maintain data safeguards. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year TB Test Requirements As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions; the test will be arranged during the pre-employment process and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr