Learning & Development Specialist

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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Under the general direction of the Supervisor I, Learning and Development (L&D) Manager, the Analyst II works in a lead capacity to develop and deliver complex technical and human-related skills training for employees across DCA. Works both independently and collaboratively. The incumbent researches best practices for relevant L&D content, evaluates training efficacy through learner engagement, and implements practical recommendations for improvement. The Analyst II researches emerging methodologies, developments impactful curriculum, and evaluates opportunities to improve curriculum quality. The incumbent is involved regularly in cross functional workgroups, stakeholder meetings, and supports special L&D projects.

You will find additional information about the job in the .

Working Conditions

This position is a hybrid, in-office/telework position, and may be subject to change. The position is located in Natomas and includes free parking. 

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

This is a leadership position that requires the incumbent to have the ability to:

· Positively influence others

· Lead by example

· Plan and set priorities

· Provide exceptional customer service

· Ability to build, nurture, and maintain a highly functional team

· Provide innovative solutions to complex problems

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

STATEMENT OF QUALIFICATIONS REQUIREMENTS

Please provide a Statement of Qualifications (SOQ) for the hiring manager's review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.

The SOQ must be typed, using a San Serif font, and titled “Statement of Qualifications”. Each response must be numbered according to the questions listed below. Responses should include all relevant experience, education, training, and personal examples. The SOQ must not exceed two pages in length.

1.  Describe your experience planning, developing, and delivering instructor-led, virtual and/or eLearning-based training. Include examples of your process to develop content and present learning concepts to diverse audiences. Explain what tools and techniques you use to keep participants engaged and to ensure the material is retained.

2.  Describe a time you experienced challenges during a presentation or instructional opportunity.  What were the issues, what workarounds did you implement, and what were the results of your actions?

3.  Share an example of how you collaborated with team members and/or cross-functional teams (e.g. departmental learners, clients, stakeholders) on a project. Describe your role, the tools and methods utilized, and how you ensured the final product met the customer's needs.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.