Senior Manager, Facility Site Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Senior Manager, Facilities Site Operations will be the primary internal customer interface for site facilities operations providing financial, site service, and project-related support within the New Brunswick Facilities Operations group at the New Brunswick site. This role will support service delivery of outsourced facility services and self-performed facility services. This position will be expected to utilize operational knowledge of facility business functions and requirements, including Environment Healthy & Safety (EHS), Security, Site Engineering, and soft and hard services.

Key Responsibilities:

• Serve as the primary internal customer interface for site facilities operations. Partner with the IFM service provider to achieve customer/site needs.
• Ensure the interests of the customer are primary; act as champion for the customer.
• Maintain frequent contact with managers/employees in other departments and/or customer representatives to coordinate activities concerning operational decisions and business requirements.
• Provide leadership, guidance, and problem-solving skills to employees either within the department or through project/process coordination.
• Perform work, conducting activities, and solving difficult or unusual problems.
• Manage expense projects and “out of scope” contracts supporting site operations that are outside IFM scope.
• Provide technical and administrative support for Soft & Hard Services managed through our external vendor.
• Support development and management of the site operating budget. Track and report ongoing department expenditures versus budget and/or projections.
• Serve as the primary customer of site engineering for site capital infrastructure projects, as well as development and execution of the capital expenditure (CAPX) plan.
• Ensure proper commissioning and turnover of all capital projects to ensure customer needs are met.
• Develop and ensure compliance with department SOPs, EHS policies and procedures, including corporate/division policies.
• Serve as champion for site energy initiatives as well as ongoing energy consumption monitoring.
• Serve as site owner for site shutdowns and primary customer interface for related activities.
• Oversee site auditing as it relates to environmental health and safety in partnership with site EHS staff.
• Utilize analytical skills to identify data inconsistencies, investigate the source, and propose solutions.
• Maintain detailed and functional familiarity with facilities database systems and processes.
• Provide oversight for service provider outcomes; verify performance and review site CPI/KPI/GPI, where applicable.
• Coordinate site emergency response.
• Administer company policies by making decisions on matters of day-to-day implementation and interpretation; must be able to influence others.
• May be required to support other sites in the region.

Qualifications & Experience:

• Bachelor’s degree in a scientific or business-related discipline; an equivalent combination of education and experience may be considered.
• Minimum of ten (10) years of experience in operations, maintenance and service management of industrial buildings, research buildings, office systems, and utility plants.
• Hands-on experience in the procurement, negotiation, and management of contracts with maintenance suppliers, contractors, and consultants.
• Broad technical knowledge of facility operations, infrastructure, engineering, and systems in a life science research lab environment.
• Demonstrated ability to manage high-volume, multi-site responsibilities.
• High level of interpersonal, communication and presentation skills, and the ability to influence.
• Demonstrated leadership skills, sound business ethics, and ability to work in a team environment.
• Demonstrated understanding of organizational structure, operating culture, effective work styles, and achieving results in an innovative environment.
• Understanding of financial systems as they relate to management of a department’s budgets and expense tracking, including budget development, expense forecasting, SAP transactions, and cost tracking.
• Understanding of the maintenance work order system (CMMS).
• Proficiency with MS Office Suite, Ariba, SAP, Maximo, and SharePoint.
• Knowledge of pharmaceutical regulations and industry practices such as GMPs, GLPs, AAALAC, IQ/OQ/PQ regulations, environmental regulations, building codes, ADA, and OSHA requirements.
• Ability to identify and solve technical problems in very complex research systems.

#LI-Onsite

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

New Brunswick - NJ - US: $112,500 - $136,321

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on us.fitly.work. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Data Protection

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Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on us.fitly.work. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1605346 : Senior Manager, Facility Site Operations