Alexa LLM Support Engineer: Defect & Feedback
Amazon.com Inc
Amazon.com Services LLC is seeking a Support Engineer for our Alexa data team in Boston, MA. This role involves focusing on improving customer experience through machine learning and LLM technologies. A successful candidate will have a strong technical support background and experience in software development. The role requires building a thorough understanding of system components and delivering quality data outputs. Candidates should enjoy working in a dynamic environment, be self-motivated, and possess strong troubleshooting skills. #J-18808-Ljbffr Amazon.com Inc
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Alexa LLM Support Engineer: Defect & Feedback in Boston, MA vacancy
- Amazon is seeking a Support Engineer to join our Amazon Alexa data team. This role focuses on Large Language Model (LLM) and identifying improvements to the customer experience, primarily in the area of defects and feedback triage. A successful candidate will have strong...SuggestedShift work
$75k - $85k
...75,000.00/yr - $85,000.00/yr Engineer Solutions that Empower Students... ...is seeking a Technical Support Engineer to provide high-quality... ...teams to reproduce and resolve defects, maintaining application... ...clear and timely manner Gather feedback from customers to improve the...SuggestedFull timeRemote workFlexible hours$106.61k - $284.28k
...CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization’s efforts to develop... ...high‑impact customer issues. Implement feedback loops to capture customer insights and... ...data to influence product roadmap and defect prioritization. Reporting & Analytics...SuggestedHourly payFull timeTemporary workWork experience placementLocal areaKoitecc Solutions
Boston, MA3 days ago$125k - $135k
...25,000 – $135,000 + equity The Role We’re hiring a Developer Support Engineer to serve as the technical front line for our entire customer... ...facing engineering roles Track record of translating customer feedback into product improvements What Makes This Role Different You’...SuggestedLocal areaBlitzy
Cambridge, MA3 days ago- ...019 to upgrade manufacturing. We are engineers with deep experience across the product... ...globally, and is thus building out a customer support team to act as the knowledgeable and... ...metrics, ticket patterns, and customer feedback, and contributing to customer facing Support...SuggestedFull timeWork at officeFlexible hours
Lumafield
Boston, MA3 days ago $82.3k - $220k
...involves implementing a closed GPT environment and maintaining LLM models for organizational access through various interfaces. The... ...system administration, automation, and collaboration with engineering teams. Candidates should possess a Bachelor's degree in Computer...$90k - $115k
...for an experienced IT Quality Engineer Professional to join our... ...customers. We are creating and supporting multiple complex applications... ...planning, design, execution, defect management, and reporting). Collaborate... ...& troubleshoot user feedback. Collaborate with peers and management...Temporary workFlexible hoursBerkshire Hathaway Specialty Insurance
Boston, MA1 day ago$90k - $115k
...opportunity for an IT Quality Engineer to join our Boston-based... ...customers. We are creating and supporting multiple complex applications... ...planning, design, execution, defect management, and reporting).... ...validation and troubleshoot user feedback. Collaborate with peers and...Temporary workWork experience placementFlexible hours- ...client internal IS technicians with large IMACs Break-fix & IMAC support, periodic maintenance Provide technical support to end-users... ...proper manufacturers procedures for ordering parts and returning defective parts. Manage (Service Now) ticket queue constantly throughout...Remote work
$92k - $116k
...Response Center is looking for experienced developers or development support professionals to help our customers succeed with our products.... ...be compensated. You need to have: BS in Computer Science, Engineering or hard Science Enthusiasm for solving interesting problems....Temporary workWorldwideAfternoon shiftMass Digital Health
Boston, MA3 days ago$180k - $225k
...development can do and evaluate the engineers we hire to push it further.... .... This is the most direct feedback loop we have. What You’ll... ...infrastructure, data architecture, LLM/AI systems, and system design... ...; Node.js and JavaScript as supporting. Microservices architecture;...Immediate start- ...straightforward communication, embracing feedback without taking it personally, and... ...practices, managing IT infrastructure, and supporting our sales and customer success efforts... ...or Master’s degree in Computer Science, Engineering, or a related field. 2+ years of experience...Part timeRemote workWorldwideFlexible hours
- ...Title: Senior Technical Support Engineer – Research Solutions Duration: 6 Month Contract to Hire Role Overview Verily’s Technical Solutions team supports care and research innovation by delivering scalable, high‑quality technical support for critical healthcare and research...Contract work
Medasource
Boston, MA4 days ago - ## Senior Technical Support EngineerApplylocations: Remote, Massachusetts, United States: Remote, Texas, United States: Remote, New Jersey... ...id: JR107118# Job SummaryThe Senior Technical Support Engineer is responsible for providing advanced technical assistance and...Permanent employmentCasual workRemote workNight shift
Advantage 360
Boston, MA3 days ago $117.5k - $176.5k
...Technical Solutions team focuses on care and research innovation. We support new business by expanding the boundary of the product in select... ..., and other new portfolios. As a Senior Technical Support Engineer, you will work closely with internal stakeholders to identify,...Full timeVerily Health
Boston, MA3 days ago$90k - $100k
...affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise. The Senior Support Engineer resolves complex endpoint, collaboration, identity, and enterprise technology issues while supporting operational improvement...Work experience placementWork at officeLocal areaRemote workWorldwideAnalysis Group
Boston, MA4 days ago$70k - $100k
...in the team’s Boston, Massachusetts location. This role is not eligible for remote work or relocation. About the Role As an IT Support Engineer, you will play a role in selecting, installing, configuring, and maintaining core IT systems that drive our business...Work at officeLocal areaImmediate startRelocation3 days per week$67k - $83.4k
Position Overview Sonos is looking for an IT Engineer on the Global IT Operations team located on‑site at our Boston office. You will provide frontline technical support to employees worldwide, focus on enterprise device support across Windows, Mac, and Linux, and contribute...Temporary workWork at officeLocal areaImmediate startRemote workWorldwideVisa sponsorshipWork visaShift work- About the Job You will join the Information Technology Service and Support team, and help provide expert services to Fortune 500 companies, top 10 law firms in the US and government agencies around the world. This involves supporting expert consultants with their hardware...Work at office
$57.5k - $77.63k
Job Description Summary The Technical Support Engineer II (TSE) will be part of a team of support engineers in a fast‑paced support organization whose primary mission is to provide world‑class support to Rocket’s customers and partners. The TSE will assist Rocket customers...Permanent employmentRemote work$82.3k - $220k
Draper, headquartered in Cambridge, MA, seeks an AI Systems Administrator to implement a closed GPT environment. The role involves managing GPU workloads, Linux administration, and introducing automation in processes. Applicants should have a Bachelor's degree in a related...- ...Act as the primary contact for Teams Room-related incidents, supporting both end users and internal teams. Monitor system health and... ...with pre-meeting checks, live troubleshooting, and post-meeting feedback collection. Maintenance and Optimization Ensure that all...Remote work
Intellectt Inc
Waltham, MA22 hours ago - ...ensure robust security practices, complete critical RFPs, and support compliance efforts with SOC 2 and ISO 27001 standards. You will... ...with stakeholders. This fast-paced environment encourages direct feedback and emphasizes collaborative team efforts to achieve high-...
$110k - $120k
...equivalent ITSM platform for demand intake and ticket management. BeyondTrust or equivalent privileged access management and remote support tooling. Microsoft Windows Server and Windows 10/11 administration. Familiarity with network monitoring and log analysis tools....Remote work$92k - $116k
Mass Digital Health in Boston is seeking a Developer Support Professional to manage complex technical issues and contribute to a cooperative team that supports real-world applications. The role requires a BS in Computer Science and 7+ years of software development experience...$102k - $127k
Mass Digital Health is looking for experienced developer support professionals to help customers succeed with their products. The role involves managing complex technical problems in a team environment, contributing to international support efforts across various technologies...$182k - $202k
Senior Security Engineer, Detection and Response Remote Location: Austin TX, Seattle, WA, Washington... ..., and remediation Develop and deploy AI/LLM-powered tooling to accelerate... ...performance, tuning for signal, and building feedback loops between incidents and detections...ApprenticeshipLocal areaRemote workFlexible hoursShift work- Blitzy is looking for a Developer Support Engineer to join our team in Cambridge, MA, where you will serve as the primary technical contact for our customers. Your role involves diagnosing customer-reported issues and implementing solutions in our innovative AI software...
$75k - $100k
...Job Description Job Description Responsibilities Job Summary The Technical Support Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works...Local areaRemote workRadNet
Somerville, MA25 days ago- ...Proven experience leading managers and global technical teams Strong background in enterprise storage, Linux, networking, and customer support organizations Experience managing complex customer escalations and cross-functional initiatives Strong leadership, communication,...Temporary workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Alexa LLM Support Engineer: Defect & Feedback. Be the first to apply!
Related searches
- application support developer Boston, MA
- software technical support engineer Boston, MA
- support engineer Boston, MA
- senior support engineer Boston, MA
- IT software engineer Boston, MA
- support escalation engineer Boston, MA
- senior application support engineer Boston, MA
- customer support engineer Boston, MA
- line support engineer Boston, MA
- IT engineer Boston, MA