Systems Administrator

LOVE SOLVING TECH PROBLEMS? WE'VE GOT THE ROLE FOR YOU! We’re looking for a Systems Administrator based in Portland, Oregon , to be the frontline hero; from troubleshooting desktops and mobile devices to supporting account setups and managing IT tickets, you’ll be the go‑to resource that keeps our team connected and productive. You’ll also get hands‑on experience with servers, networks, and cloud systems while collaborating with our global IT team. This role is the perfect launchpad for anyone eager to grow skills, solve problems, and make technology work seamlessly. YOUR ROLE AS PART OF THE TENTAMUS TEAM The Systems Administrator provides first‑line technical support and assists with maintaining Tentamus North America’s IT systems and infrastructure. This role focuses on daily operational tasks, end‑user support, and learning core system administration skills while working closely with senior IT staff. Responsibilities Consulting and supporting the Tentamus North America laboratories in their daily IT challenges. Managing and executing multiple local and remote IT projects, including vendor management. Supporting and shaping the global Tentamus IT environment: PCs, Systems, Network, Security, VOIP. Be part of a team responsible for managing, integrating, upgrading, and improving the Tentamus North America IT infrastructure, including but not limited to: VMware virtualized environment management Server (Linux and Windows) deployments Patch management Automation of manual tasks Meraki global network L2/L3 escalation Provide frontline support for desktops, laptops, mobile devices, and common software applications. Assist with managing IT tickets in ClickUp and ensure timely updates and resolutions. Support end users with account setup, password resets, and general troubleshooting. Help maintain and update IT documentation, user guides, and knowledge base articles. Assist senior IT staff with basic server, network, and cloud administration tasks. Participate in routine system maintenance, patching, and monitoring. Learn and apply Tentamus IT standards and security practices in daily tasks. Collaborate with the global Tentamus IT team on projects and upgrades as assigned. Desired Qualifications Hold an Associate’s degree in information technology, computer science, or related field; or equivalent technical training/experience. 1‑2 years of IT helpdesk, desktop support, or related experience (internships and co‑op experience accepted). Familiarity with Windows and macOS desktop administration. Basic understanding of Active Directory and user/group management. Knowledge of fundamental networking concepts (IP addressing, DNS, VPN). Experience with Microsoft 365 applications and common business productivity tools. Strong troubleshooting, communication, and customer service skills. Willingness and ability to learn new technologies and systems. Entry‑level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) a plus. Exposure to virtualization technologies (VMware or Hyper‑V) or basic scripting is helpful. Position Type & Schedule This is a full‑time, Portland, Oregon‑based (Columbia Laboratories) hybrid position, Monday – Friday, 8:00 AM – 5:00 PM. The role occasionally requires evening/weekend work for issues that may arise. Travel to other Tentamus sites is required and may be frequent. This position typically operates indoors in either an in‑person office setting or working from home, and the noise level is usually moderate to loud in server room environments. Mental and Physical Requirements While performing the duties of this job, the employee is regularly required to use hands and fingers to hold or feel, reach with hands and arms, talk, and hear. The employee is regularly required to sit at a desk working on a computer. Specific vision abilities include near distance, far distance, color, peripheral vision, and depth perception. Must be able to lift 50 lb at a time. Benefits Annual salary between $80,000 – $90,000, comprehensive and low‑cost benefit plans (medical, dental, vision, disability, life insurance, EAP), ample PTO, and a matching 401(k). About Tentamus Labs for Life®. We are a global network of full‑service accredited analytical laboratories providing crucial quality and safety analysis for clients locally, nationally, and beyond using proven methods of chemistry and microbiology. Many of the products you use and consume daily rely on Tentamus labs. With 20 labs in North America and growing (100 globally), we celebrate having talented diverse scientific and service‑oriented professionals. #J-18808-Ljbffr