Senior Credit & Collections Specialist

We have partnered with our client in their search for a Senior Credit & Collections Specialist. This is a contract-to-hire role is based in Bolingbrook with a hybrid schedule: remote Monday and Friday and onsite Tuesday through Thursday.


Responsibilities

• Manage a portfolio of approximately 1,100 customer accounts / $3M+ in active receivables
• Contact customers regarding past-due balances and negotiate payment arrangements as needed
• Review credit applications, credit reports, trade/bank references, and other financial information to assess credit risk
• Make decisions regarding net terms and credit limits up to $15K
• Review customer orders and take appropriate action to release orders or resolve credit holds
• Reconcile customer accounts, process adjustments/refunds/credits, and resolve billing and payment disputes
• Partner with Sales, Customer Service, and other internal teams to resolve issues impacting payment
• Document account activity and escalate high-risk, seriously delinquent, or potentially fraudulent accounts

Skills Required

• Strong credit analysis, collections, communication, and customer service skills
• Ability to review credit information and exercise independent judgment when making credit decisions
• Understanding of basic financial statements, including balance sheets and income statements
• Strong problem-solving skills with the ability to work independently in a fast-paced, high-volume environment
• Detail-oriented with strong organizational and time management skills
• Bilingual Spanish/English is a plus

Education & Work Experience

• Associate's degree preferred or equivalent relevant experience
• 3-5+ years of experience in credit, collections, accounts receivable, billing, cash application, dispute resolution, or a related finance role
• Experience reviewing credit applications/reports and making credit decisions strongly preferred

Senior Credit & Collections Specialist

Bolingbrook, IL

Retail

$32-38/hr

Ref ID 1689612

About Korn Ferry


Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at