Associate, Payroll

Job Description The payroll associate, under general supervision, performs moderately complex work with minimal decision‑making discretion related to the completion of tasks in support of payroll processing. The payroll associate completes assigned activities, research, and reports to support payroll analysts and the payroll coordinator. Employee performs district‑level work to carry‑out Board of Education policies under the direction of the Director of Payroll. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary/Status NC 12 Hourly Non‑Certified Schedule/ Full‑time, 12 months Reports To Director of Payroll Place of Work The normal place of work is on the premises used by Charlotte‑Mecklenburg Schools. Charlotte‑Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time. Essential Functions Adhere to all state, federal, and local laws, policies, and procedures Support payroll tax withholding activities including data entry and reporting and payment processing Process payroll tax withholding forms, including W-4, NC-4 and IRS Form 8233 Process and analyze time records, garnishments, and payroll corrections for omissions, completeness, and accuracy; research or follow up on any missing/incomplete/inaccurate submissions Submit timely entry of miscellaneous payments utilizing standard form (e.g. extended employment, community use of schools, school to pay, etc.) Run a variety of reports to confirm data accuracy Complete assigned tasks to support quarterly tax returns and salary audits Provide quality customer service in customer interactions including thorough research, responsiveness, timeliness, and accuracy Coordinate governance meetings and document key outcomes and actions Schedule command center meetings to triage issues and ensure readiness for upcoming events Manage disbursement of garnishments and other deductions to ensure timely and accurate receipt by governmental agencies and other vendors Communicate technical pay details to employees by utilizing payroll knowledge Collaborate with Planning and Workforce Management (PWM) to ensure payroll corrections are processed with accurate budget codes Assist in tracking issues and actions on log from Payroll, HR, and Technology integration meetings Ensure appropriate leadership awareness of any payroll related concerns and issues Prepare written responses to resolve issues and questions Work proactively with staff from other departments to resolve customer service challenges and issues as they arise Answer questions or elevate complex questions to management or appropriate personnel Complete government inquiry forms Manage month‑end close reporting Manage employee information requests Handle cash receipts and returned items Perform related work as assigned or required #J-18808-Ljbffr