Billing Specialist

National Real Estate Insurance Group (NREIG) is seeking a dynamic and full-time Billing Specialist to join our growing team based in Kansas City. We are a fast-paced, high-volume, challenging environment looking for deadline-driven professionals who have a client-first approach to customer service and understand P&C insurance. The core responsibilities for this role include: Answering client phone calls to answer billing related questions Following up on problem accounts; obtaining information from customers, producers, or colleagues assigned to accounts Notifying sales of intent to cancel insurance for non-payment; sends requests to appropriate associate to process cancellations Collecting past due accounts receivable by calling customers Making recommendations to Billing Manager regarding account write-offs Overseeing follow-through efforts on collections resulting from audits Monitoring and analyzing receivables reports Driving client-first customer service Assisting in sending Escrow Billing Lenders for Renewals Assisting with deposits Preparing client refunds And, we are seeking candidates who have experience with the outlined responsibilities and possess: Incredibly strong organizational skills and an eye for detail and accuracy An ability to understand and carry out verbal and written instructions Ability to handle confidential and financial information Tech savvyness and strong working knowledge of Microsoft Office Suite Demonstrated ability to instill confidence and comfort with customers to facilitate account collection using high degree of tact and diplomacy Excellent written and verbal communication skills This role would be a great fit for someone who can work independently and collaboratively with a team. Enjoys troubleshooting and delivering fantastic customer service. We look for high-accountability people who are dependable and bring a high level of integrity to their day-to-day work. We practice trust and flexibility and offer a hybrid work environment, please note that this role is generally expected in-office for the first year of employment. National Real Estate Insurance Group values diversity, and we are proud to be an Equal Opportunity Employer. #J-18808-Ljbffr