Senior Network Engineer Observability Monitoring

divh2Senior Network Engineer Observability/h2pIf you are a Senior Network Engineer with experience advancing enterprise monitoring and observability across complex infrastructure, systems, and business services, then you will be excited about the Senior Network Engineer Observability role on Iridiums Operations team! In this new role at Iridium, you will lead efforts to enhance operational visibility and proactive insight by optimizing and integrating monitoring platforms, including Ground Guardian and SolarWinds. Youll serve as a technical leader, driving initiatives that improve system reliability, accelerate incident response and resolution, and enable data-driven operational decision-making. You will succeed in this role if you have deep technical knowledge in networking and systems (including the Iridium gateway), combined with an enterprise mindset around monitoring strategy, service modeling, and operational maturity./ph2Responsibilities:/h2ulliDesign, implement, and continuously enhance observability and monitoring capabilities across a large-scale, hybrid enterprise environment/liliLead the development, implementation, and optimization of Ground Guardian (Swoop) to improve visibility and monitoring of the gateway systems, network traffic flows, and customer impacting issues/liliTranslate operational and business requirements into scalable, reliable observability solutions by partnering with technical and non-technical stakeholders/liliTroubleshoot complex issues across monitoring platforms, including discovery, integrations, and data accuracy/liliCollaborate with Engineering, Development, and Operations teams to build scalable, secure, and resilient monitoring and alerting systems utilizing Ground Guardian technologies/liliDrive operational excellence by identifying visibility gaps, recommending enhancements, and implementing solutions that improve system reliability, performance, and service awareness/liliDevelop monitoring frameworks, dashboards, and service models that support proactive detection and accelerate troubleshooting/liliEvaluate tools, integrations, and architectural approaches to advance observability capabilities and support long-term operational maturity/li/ulh2Qualifications:/h2ulliBachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)/lili8+ years of experience designing, implementing, and supporting enterprise monitoring or observability solutions in complex environments/liliStrong understanding of monitoring protocols (SNMP, WMI, APIs), operating systems (Linux/Windows), and cloud platforms (Azure/AWS)/liliProven ability to independently troubleshoot and resolve complex, cross-platform issues with minimal oversight/liliStrong written and verbal communication skills, with the ability to clearly convey technical concepts to both technical and non-technical stakeholders/liliDemonstrated ability to effectively prioritize and manage personal workload in alignment with deadlines, policies, and procedures/liliAnalytical mindset with a focus on continual improvement, automation, and operational maturity/li/ulh2Preferred Qualifications:/h2ulliPrevious experience leading technical initiatives and contributing to enterprise-level observability or monitoring strategy/liliFamiliarity with supporting SwoopOS and Swoop GroundGuardian environments/liliStrong technical background with gateway operations and service architecture/liliExperience with SolarWinds administration/liliExperience with Linux and Windows administration/liliExperience with automation or scripting (Python, Bash, Ansible, etc.)/liliRelevant networking certifications (e.g., CCNA, CompTIA Network+) are a plus/liliKnowledge of ITIL v4 practices and service management principles/liliWell versed in use of MS Office Suite and Visio/li/ulh2Additional Requirements:/h2ulliBe able to travel occasionally, typically 3 to 4 times per year./liliThis role requires access to export-controlled technologies; candidates must be a U.S. Person as defined by U.S. export control laws (ITAR/EAR)/li/ulh2Work Environment:/h2pThis position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer./ppWe believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridiums Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth./ppAdditional Information/ppThis job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed./ppIridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans./p/div