Principal Operating Agent

Job Description

Job Description

We are seeking a motivated and strategic insurance professional to run their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. This role is responsible for overseeing agency performance, developing business opportunities, managing a high-performing team, and ensuring exceptional client relationships across personal and commercial insurance lines.

The ideal candidate combines leadership, sales expertise, operational management, and community engagement to drive long-term agency success.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Key Responsibilities

Lead day-to-day agency operations, including sales, service, retention, and compliance

Develop and execute growth strategies to expand the agencys client base and market presence

Recruit, mentor, and manage licensed insurance professionals and support staff

Build strong relationships with clients, referral partners, carriers, and community organizations

Monitor agency performance metrics, profitability, and production goals

Ensure adherence to carrier guidelines, underwriting standards, and state insurance regulations

Oversee marketing initiatives, networking activities, and business development efforts

Create a positive, customer-focused culture centered on professionalism and service excellence

Analyze market trends and identify opportunities for new products and services

Handle escalated client concerns and provide solutions-oriented leadership

Qualifications

Previous experience in insurance sales, agency management, or business leadership

Strong leadership, communication, and team development skills

Proven ability to drive revenue growth and client retention

Knowledge of insurance products, underwriting practices, and regulatory requirements

Experience with CRM systems, agency management platforms, and performance reporting

Self-motivated with strong organizational and strategic planning abilities

Active Property & Casualty and/or Life & Health insurance licenses preferred

Preferred Attributes

Strong community involvement and relationship-building skills

Ability to lead in a fast-paced, performance-driven environment

Strategic thinker with a hands-on leadership style

Passion for client advocacy and team success