General Manager (Managing Partner)

The Managing Partner position at Tacombi is an operator, head coach and a hospitality adventurer. You have sound business fundamentals, possess a high-level of attention to detail, and are invested in your team's success. The Managing Partner (MP) is an integral part of our long-term success and brings Mexican Hospitality to life for hundreds of guests and every employee, every day. The financial compensation for our Managing Partner is proportionate to their hard work, business acumen, and leadership effectiveness. 

Your responsibilities include:

Leadership, Training, and Development: Attract, train and develop top hospitality professionals.

• Motivate and inspire your team to bring their best every day, embracing servant leadership and recognizing your primary duty is to ensure their success
• Build a pipeline of strong future managers to promote internal talent in front and back of house for the new Taqueria openings. Actively manage performance and provide structured feedback to your managers and team-members, ensuring they are clear on action plans and areas of opportunity and excellence within their role
• Recruit, train and coach the entire taqueria team; identifying, training, and developing leaders within the organization, with a keen eye on succession planning
• Administer prompt, fair, and consistent correction action as needed
• Lead the restaurant team in its day-to-day operations through management delegation, hands-on leadership, and an empowering approach to thoughtful decision-making
• Adhere to labor matrix and schedule all levels with consideration for business demands, ensuring both guest expectations and profitability targets are met
• Lead by example by being present during the busiest days of operation (holidays, events and weekends)
• Create, maintain, & empower a diverse, equitable and inclusive work environment
• Empower your team to always enhance the customer experience
• Maintain current taqueria and corporate policies in partnership with the People Team

Operational Excellence: Consistently deliver on the Tacombi branded experience.

• Ensure that all the staff fully embodies the Tacombi mission, exceeding the highest standards of Mexican Hospitality so that all guests feel welcome and are given friendly and attentive service
• Ensure the preparation of safe, craveable food while maintaining a clean, organized taqueria
• Manage kitchen operations to drive the taqueria's revenue and profitability
• Consistently taste and provide feedback on food quality to validate that recipes are being followed correctly
• Operate the highest standards of cleanliness and organization, reflecting the care and pride in the service we provide
• Oversee facilities maintenance, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
• Instill a sense of pride in our store-display and visual merchandising for all members of your team, paying attention to the tiniest of details that cumulatively shape the guest experience within our brand standards
• Develop and continuously improve upon operating procedures to enhance the guest and employee experience

Business Management: Invest in your own success.

• Deliver on the customer experience while hitting profitability targets for the taqueria; manage all administrative and reporting responsibilities
• Efficiently managing cost of goods sold (COGs), leveraging tools to forecast sales demands and efficiently managing labor in accordance with established company budgets 
• Monitor the operational flow of your restaurants, ensuring service, culinary, and health and safety standards are being met
• Ensure a cost-conscious maintenance plan for all equipment through personal inspection and by following a preventative maintenance program
• Guarantee a healthy financial bottom line

You should have:

• 5+ years experience in hospitality management, leading both front and back of house operations 
• The ability to be flexible and adaptable to the needs of a rapidly changing and growing business
• Extensive guest service skills with ability to deliver the highest level of hospitality to all stakeholders
• Strong financial acumen with a deep understanding of profit & loss, labor and COGS management, financial analysis, and marketing strategies
• Proficiency in all administrative tasks, Microsoft Office, computer literacy and management software
• Strong organizational skills and the ability to prioritize and meet deadlines
• Knowledge of compliance and labor laws health and safety guidelines
• A passion for great food and people

A strong candidate is:

• Bilingual (English/Spanish), preferred but not required
• Resourceful, innovative, and a creative problem solver
• Inclusive, empathetic and open-minded; servant leadership and fellowship driven
• A friendly, enthusiastic attitude and able to empower your team and be a good coach
• Positive in the face of ambiguity, embraces adventure
• A great listener and clear communicator

Physical expectations of the position include:

• Ability to stand and walk for extended periods during shifts
• Ability to lift and carry up to 25 lbs regularly and occasionally up to 50 lbs, with or without reasonable accommodation
• Ability to bend, stoop, and reach overhead as needed
• Comfortable working in environments with heat, humidity, cold storage, and exposure to common allergens, with or without reasonable accommodation
• Adequate vision, hearing, and manual dexterity to supervise food quality, safety, and handle kitchen tools, with or without reasonable accommodation

Compensation:

• $95,000 - $100,000 starting salary
• Annual bonus up to 20%
• Equity stock incentive options

Tacombi is dedicated to fostering an inclusive workplace environment where all individuals have equal opportunities. We value talent, skills, and potential, and strive to create an atmosphere that promotes diversity and equality.