SALES REPRESENTATIVE - 36000639 1

Sales Representative

This is a territory sales position assigned to the following zip codes: 32168 (New Smyrna Beach), 32169 (New Smyrna Beach), 32132 (Edgewater), 32141 (Edgewater), 32754 (Mims), 32780 (Titusville)

General Position Description: This is a territory sales position. This position requires the sale and marketing of Lottery products and servicing Lottery retailer accounts within their assigned territory. Employees assigned to this class are responsible for meeting and/or exceeding territory sales goals, merchandising, retailer recruitment, retailer training, and public relations in the assigned territory. This position requires daily travel.

Essential Duties: Each employee is expected to be knowledgeable of the Lottery's Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary. Utilizes effective sales techniques to promote and increase the sale of Lottery products. Provides, places, and updates point-of-sale materials including, but not limited to, maintenance of the play station and placement of dispensers and lottery vending machines. Communicates positive and current information about the Lottery and its products to retailers. Provides training and guidance to retailers on effective methods for increasing ticket sales and integrate into core product sales. Identifies, contacts, and recruits potential retailers. Assists potential retailers in completing and submitting applications and collects application fees. Analyzes individual retailer sales, recommends improvement to the retailer to increase sales and establishes goals with the retailers. Explains Lottery policy and procedures to Lottery retailers, potential retailers, and others. Educates retailers and others on programs supported by the Lottery. Performs retailer suspensions or terminations as needed and/or directed. Represents the agency at events, presentations, and speaking engagements as assigned. Participates in sales events. Plans, structures, explains and implements statewide and retailer specific promotions, which may include set-up and breakdown of promotional props, display items, and moving of equipment weighing up to 50 pounds. Resolves issues with Lottery retailers and players regarding Lottery sales, tickets, and supplies distribution. Resolves issues relating to retailer contracting. Maintains ongoing communication with district management regarding issues and concerns as they arise in the assigned territory. Answers and returns all phone calls in a timely fashion. Attends meetings, trainings, and seminars as directed by management. Takes timely and appropriate actions regarding instant ticket inventory management including timely instant ticket returns. Maintains games for display. Maintains daily paperwork including, but not limited to, vehicle logs, timesheets, and any others required by departmental policy in a timely fashion. Documents all call activity in provided mobile sales tool. Utilizes data in mobile sales tool to increase sales at retail locations. Documents marketing and other activities related to the territory as required. Operates and maintains state vehicles in accordance with applicable policies, procedures, and laws. Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips. Performs other related duties as assigned by management. Attendance is an essential function of this position. Ensures compliance with all applicable rules, regulations, policies, and procedures Performs ADA compliance functions.

Knowledge, Skills, and Abilities: Ability to move up to 50 pounds. Ability to work a schedule which may include nights, weekends, and holidays. Ability to work independently. Ability to utilize problem-solving techniques. Ability to travel as required by the position, which may require operating a motor vehicle and overnight travel. Other job-related requirements for this position High School Diploma or equivalent (GED) required. Successful passing of a criminal background check (state, local, and national) is required . Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The Florida Lottery requires employees to use multi-factor authentication (MFA) to securely access Lottery systems. The person filling this position must have a lottery smart phone provided to you based on job duties or a personal smartphone capable of downloading and operating the Lottery's designated security application. Employees are expected to have their smartphone with the downloaded application with them during work hours to conduct secure system logins as a condition of employment. Valid Driver license NOTE : If the above referenced certificate or license is revoked or suspended, you must notify your supervisor immediately. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: Casselberry, FL, US, 32707