Receptionist

Job Description

Job Description

SUMMARY/OBJECTIVE  

Ewing Automotive Group, a family owned and operated dealership, has been dedicated to serving our customers for over 80 years. Our Mission, to be the industry leader in customer satisfaction by offering an exceptional experience at every stage of interaction with our company. Our Receptionists are responsible for providing our guests with an exceptional first impression in our sales department.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Greets all clients in a friendly and timely manner
• Answers phones in a friendly and timely manner
• Takes messages or deliver calls to voicemail when the appropriate member is unavailable
• Answers questions about dealership and provides callers with address, directions, and other information
• Greets clients and visitors, obtain name and nature of business and introduce them to the appropriate member
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
• Creates, prints and distributes documents such as fax cover sheets, memos, correspondence, and reports
• Performs clerical duties such as filing, photocopying, collating, typing proofreading, and data entry
• Diffuses client concerns and directs them to the appropriate member for help
• Provide administrative support to management, other departments and employee
• Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

 

MINIMUM QUALIFICATIONS/SKILLS:

• High School Diploma or General Education Diploma; and one year related experience and/or training; or equivalent combination of education and experience.
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• Understand deadlines and be able to apply the appropriate sense of urgency to all tasks
• Strong computer & phone skills (Internet, MS Outlook)
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast-paced environment  

 

SUPERVISORY RESPONSIBILLITIES:

This role has no supervisory responsibilities.  

 

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.

 

PHYSICAL DEMANDS:

Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

 

AFFIRMATIVE ACTION/EEO STATEMENT:

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.