Senior Manager, Contact Center Operations
Island Federal Credit Union
Island Federal Credit Union in Hauppauge, NY, seeks a Manager, Contact Center to lead the strategic direction and daily operations of the contact center across phone, email, chat, and digital channels. The ideal candidate brings senior-level contact center experience, excels at building high-performing teams, uses analytics to drive service levels and member satisfaction, and leads initiatives while remaining compliant with BSA/AML and privacy standards. #J-18808-Ljbffr Island Federal Credit Union
Vacancy posted 4 days ago
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