Care Coordinator

Compensation Range: $22/hr - $25/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Care Coordinator addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approaches to meeting the needs of people living with HIV (PLWH) with team-based care management. The program makes use of a navigation approach to identify, advocate for, and coordinate the complex healthcare and social service systems necessary to ensure improved outcomes among people living with HIV (PLWH).

Responsibilities:

• Monitoring navigation services for each patient on their caseload to ensure that they are conducted according to program standards.
• Leading comprehensive assessments, organizing case conferences, and developing comprehensive service plans.
• Conducting case-finding activities by working from reports generated from clinic records and reaching out to patients who may have missed an appointment, been out of care, or have high viral loads.
• Coordinator completes the following:
  1. Provides client - centered, culturally and linguistically competent services
  2. Supports the delivery of preventive and primary care to enrolled clients by facilitating adherence to scheduled appointments
  3. Provides coordination among Health Centers and Supportive Services programs as well as other units in the organization
  4. Conducts assessment and re-assessments of client needs as needed
  5. Develops individualized service plans for clients
  6. Coordinates and participates in case conferences as a member of the integrated team
  7. Travels to various Housing Works Community Healthcare site i.e. Cylar House Community Healthcare, East New York Community Healthcare, and Downtown Brooklyn Community Health care.
  8. Participates in program and agency quality initiative projects

Requirements:

• Bachelor's degree and at least 2 years of case management experience
• Knowledge of and experience with program development and clinical practice
• Computer literacy
• Ability to interact with inter/disciplinary team including medicine, social work, psychiatry, nursing, administration, and other paraprofessionals
• Ability to work with and understand issues of people with HIV/AIDS, mental illness and substance use populations
• Knowledge of and experience with mediation and conflict resolution
• Good verbal and written communication skills
• Embraces a harm reduction approach to working with underserved populations
• Experience with eSHARE and/or eClinical Works is preferred

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at View email address on click.appcast.io

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.