Commercial Lending Servicing Representative

Commercial Loan Servicing Representative

Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com

The Commercial Lending Servicing Representative is responsible for supporting commercial lending operations through daily account reconciliations, transaction processing, financial reporting, and general ledger support activities. Key responsibilities include reconciling multiple bank accounts, preparing and processing intercompany fund transfers, creating journal entries to address balancing, reclassification, fee, and exception items, and ensuring the accuracy of financial records. The role researches and resolves operational discrepancies, supports legal entity balancing activities, prepares recurring management reports, and partners with internal stakeholders to maintain operational efficiency, financial integrity, and compliance with established policies and procedures.

In this role, you will:

• Support internal and external customers with inquiries and complaints regarding loan servicing needs
• Monitor loan system and resolve customer issues, and process complex transactions online
• Perform moderately complex administrative, transactional, operational and customer support tasks
• Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 1+ year of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Good analytical/research/trouble-shooting skills with high attention to detail and accuracy
• Electronic Data Interchange (EDI) experience
• Exposure to asset-based lending/factoring; Accounts Receivable and Accounts Payable processing
• Invoicing, purchase orders
• Sound organizational, multi-tasking, and prioritizing skills
• Ability to work effectively and collaboratively in a fast-paced, deadline-drive, team environment
• Excellent verbal, written, and interpersonal communications skills
• Basic Microsoft Office skills, including Word and Excel; Ability to quickly learn new systems

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office - location: 401 Las Colinas Blvd W Bldg A, IRVING, TX 75039
• Ability to work additional hours based on business need

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.