Switch/Recept
F. M. Howell & Company
Job Description
Job Description
Job Summary:
Serve as initial communications point for the company. Answer and transfer calls on a multi-line phone system for the company's facilities. Greet and attend to all company visitors. Data entry and typing duties. The position is full-time Monday - Friday from 8 a.m. – 5 p.m
Essential Duties & Responsibilities:
- Respond to inquiries on the telephone and face to face with guests, vendors, and employees.
- Answer, screen, and transfer telephone calls.
- Greet and attend to visitors entering the organization.
- Respond to general questions from the public and customers.
- Accurate and timely data entry.
- Occasional projects assigned.
- Understanding and coding of Accounts Payable.
Competencies:
- Ability to work in a team setting, as well as independently.
- Excellent organizational skills, problem-solving techniques, accuracy and attention to detail are essential.
- Excellent communication, able to manage multiple priorities simultaneously, and be resourceful.
- Project a professional appearance and courteous demeanor.
- Patience is a necessity with the ability to provide information to callers, deal with questions from customers and direct people to correct destination.
- Ability to multi-task, answering various phone calls, talk face to face with clients and well as visitors and employees, and perform clerical duties.
- Work in safe and efficient manner.
Education & Experience:
- High school diploma or equivalency with three years of experience in an office reception setting.
- A two-year office technology or secretarial sciences degree is a plus.
- Experience with Microsoft Word and Excel.
Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, up to twenty pounds, open filing cabinets and bend or stand as necess
Vacancy posted 11 days ago
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