General Manager

About the Role As a CBRE Property Management General Manager, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties. This job is part of the Property Management job function. The team is responsible for operating buildings on behalf of a client or group. What You’ll Do Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Respond to high profile tenant needs and issues. Act as primary contact with property owners, serving as owner representative to ensure objectives are being met. Prepare and deliver timely, accurate and complete reports. Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances. Help create advanced programs that will assist the property with emergency recoveries. Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary. Review tenant rent and common area maintenance recovery charges to ensure payment is on time. What You’ll Need Bachelor's Degree preferred with 5‑8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. An active Massachusetts Real Estate License is required. Equal Employment Opportunity CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada). #J-18808-Ljbffr