Catering & Take-out Supervisor
Schear Financial Services LLC
All the Best Delicatessen is seeking an organized, customer-focused, and energetic Catering and Take Out Supervisor to manage and grow our catering and to-go services. This role is responsible for coordinating catering orders, building strong customer relationships, revamping our delivery and take-out procedures, ensuring accurate order preparation, and delivering exceptional service that reflects the quality and reputation of our deli.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, and enjoys working with both customers and team members to create outstanding catering experiences.
Key Responsibilities
Respond to catering inquiries by phone, email, and in person
Assist customers with menu selections and pricing
Prepare and process catering orders accurately and efficiently
Coordinate order timing and logistics with kitchen and delivery staff
Ensure all catering orders meet company quality and presentation standards
Maintain strong communication with clients before, during, and after events
Help organize and set up catering trays, platters, and event packages
Track catering inventory and supplies as needed
Support marketing and promotional efforts for catering services
Take lead of all delivery and take out services and procedures creating perfection of accuracy
to every guest order
Development of SOPS
Resolve customer concerns professionally and promptly
Maintain cleanliness and food safety standards in accordance with company policies
All the Best Delicatessen is committed to providing fresh, high-quality food and exceptional customer service. We take pride in creating memorable experiences for our customers through delicious food, reliable catering services, and a welcoming atmosphere.
Qualifications
Previous experience in catering, hospitality, food service, or customer service preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work efficiently under pressure and meet deadlines
Proficient computer and order-entry skills
Flexible schedule, including weekends or holidays when needed
Ability to lift and carry catering items up to 30 pounds
Positive attitude and strong teamwork skills
Clean driving record and valid drivers license
Preferred Skills
Knowledge of deli and catering menu items
Experience coordinating events or large food orders
Sales or upselling experience
Experience with TOAST Catering and Take-Out / Delivery
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