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Customer Experience Associate

$20 - $23 per hour

The LaSalle Network Inc

Indianapolis, IN
Job Opportunity

We are seeking a detail-oriented and customer-focused professional to join a growing team in a high-volume support environment. This role is ideal for someone who thrives in fast-paced settings, enjoys problem-solving, and has experience in order entry, inventory coordination, or product-based customer support. You will play a key role as the first point of contact for customer inquiries, ensuring a smooth and positive experience from order placement through resolution.

What You'll Do
  • Manage 50100 customer tickets daily, primarily via email
  • Accurately process customer orders and ensure timely entry into the system
  • Validate inventory and coordinate with internal teams to support order fulfillment
  • Respond to customer inquiries, providing clear and professional communication
What We're Looking For
  • Experience in order entry, customer support, or a product-based environment
  • Strong attention to detail and accuracy in data entry
  • Excellent written and verbal communication skills
  • Ability to manage ambiguity and think critically to solve problems
  • Proven ability to handle high-volume workloads and prioritize effectively
Key Details
  • Fully onsite, Monday through Friday
  • Flexible scheduling between 8:00 AM 6:00 PM
  • Location: Indianapolis, IN
  • Compensation: $20-$23/hr
Apply
Vacancy posted 3 days ago
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