Nail Salon Receptionist

Nail Concierge Position Available

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. Positions available in full and part time roles.

We Offer:

• Monthly bonus based on performance
• Commissions on Polish Pass Memberships Sold
• Employee and customer referral bonus
• Paid training on customer service and nail care education
• Flexible Schedules
• Employees receive 30% off products and 25% off services
• Employer Contributed Retirement Plan
• Earned Paid Time Off
• Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!

Company Culture:

• At Frenchies, we cherish a fun, supportive, and health-focused environment.
• Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals.
• This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.

What We're Looking For:

We're searching for a confident, upbeat, and customer-focused Front Desk Concierge who thrives in a fast-paced, high-energy environment. The perfect candidate is someone who loves connecting with guests, understands the power of first impressions, and enjoys supporting both the guest experience and the team. You'll be a great fit if you:

• Can clearly explain why Frenchies doesn't offer certain harmful services like the competitionwhile confidently highlighting the benefits of what we do offer
• Are excited to be a consultant and describe the unique benefits of our service and retail products
• Enjoy giving new guests tours of the studio, pointing out what makes Frenchies different from the competition
• Feel confident selling memberships and retail products to guests and aren't intimidated by sales conversations
• Are comfortable suggesting rebooking timeframes and promoting in-store specials or seasonal offers
• Stay organized and upbeat while juggling multiple tasks throughout the day
• Radiate positivity and make every guest feel welcomed, appreciated, and excited to return

Bonus Points / It's a Plus If:

You've worked in a high-end or luxury spa environment

You have experience in a membership-based salon, spa, or fitness studio

Our Schedule:

• Mondays - Saturdays: 9am - 7pm
• Sunday: 10am - 6pm

Responsibilities:

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Qualifications:

• Minimum of 2 years in customer service
• Preferred experience in a receptionist or concierge role
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

About Frenchies Modern Nail Care:

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you'll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values:

• Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.
• Smart: Commit to smart business practices that embrace growth, change, and evolution.
• Accountable: Deliver our very best in all we do and hold ourselves accountable for results.
• Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back. Compensation: $13.00 - $20.00 per hour