Accounts Receivable Specialist

Job Description Position Overview We are seeking an experienced Collections Specialist to join a growing accounting team in Chatsworth, CA. This role is responsible for managing collections, resolving billing issues, maintaining accurate customer accounts, and helping reduce outstanding receivables. The ideal candidate thrives in a fast-paced environment, takes ownership of their work, and has a proven track record of successful collections and account resolution. Key Responsibilities Perform collection activities through phone calls, email correspondence, and customer outreach Monitor outstanding receivables and follow up on overdue accounts Send customer statements and review payment history, payment plans, and credit terms Investigate and resolve account discrepancies in partnership with internal teams Determine the proper disposition of unapplied or unidentified cash transactions and daily adjustments Review accounts receivable aging reports and recommend write-offs when appropriate Post sales invoices following product shipments Maintain accurate records and supporting documentation related to collections activity Prepare accounts receivable write-off requests for management approval Support internal and external audits by providing required documentation Build and maintain professional relationships with customers and cross-functional teams Protect confidential financial information and ensure data integrity Perform additional accounting and administrative duties as assigned Qualifications Education & Experience Associate degree in Accounting, Finance, or a related field preferred 5+ years of hands-on experience in Accounts Receivable, Credit, and Collections Proven success managing high-volume receivables and collection activities ERP system experience required Advanced Microsoft Excel skills required Skills & Abilities Strong collections and account reconciliation experience Excellent analytical and problem-solving skills Ability to identify, investigate, and resolve billing discrepancies Exceptional attention to detail and organizational skills Strong verbal and written communication abilities Ability to manage multiple priorities and meet deadlines Professional, customer-focused approach when communicating with clients High level of integrity and confidentiality when handling financial information Desired Attributes Self-starter with a proactive, results-driven mindset Persistent and resourceful in following up on outstanding accounts Professional and composed when handling challenging collection situations Hands-on team player willing to support departmental needs Adaptable and comfortable working in a fast-paced environment Strong collaboration skills with internal stakeholders and external customers Benefits Comprehensive benefits package including: Medical, dental, and vision insurance Company-paid life and AD&D insurance Short-term and long-term disability coverage Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Paid sick time Paid vacation and holidays 401(k) with company match Pay between $26-$30/hr Pay Details $26.00 to $30.00 per hour Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Fair Chance Employment The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr