Insurance Administrative Assistant

Insurance Administrative Assistant

Full-Time | Training Provided

Dettlaff & Company, Inc. is looking for a friendly, organized and dependable person to join our team as an Insurance Administrative Assistant.

No prior insurance experience is required. If you have administrative, office or customer service experience and are interested in learning a new industry, we are willing to train the right person.

This is an opportunity to learn commercial insurance, work directly with clients and insurance companies, and grow into a larger account-service role over time.

What You'll Do

• Provide administrative support for commercial insurance accounts
• Assist clients with questions, policy changes and certificates
• Communicate with clients, insurance carriers and underwriters
• Prepare applications, documents and client correspondence
• Gather information for new business and renewals
• Assist with obtaining insurance quotes
• Maintain accurate client records and files
• Help with day-to-day office and account-service activities
• Follow up with clients and insurance companies as needed
• Learn commercial Property & Casualty insurance products and procedures
• Take on additional responsibilities as you gain knowledge and experience

What We're Looking For

• Organized and detail-oriented
• Dependable and willing to learn
• Friendly and professional communication style
• Comfortable using a computer, email and basic office software
• Able to communicate professionally by phone and email
• Able to manage multiple tasks and follow through
• Previous administrative, office or customer service experience is helpful
• Insurance experience is a plus, but not required
• P&C license is a plus, but not required to apply
• Willingness to obtain a P&C license as you progress in the role

Why Join Us?

• Training provided for the right candidate
• Learn a specialized and growing industry
• Opportunity to develop commercial insurance knowledge
• Opportunity for increased responsibility and career growth
• Flexible scheduling may be available
• Retirement plan benefits for eligible employees
• Paid holiday eligibility based on regularly scheduled hours and employment status
• Small-office environment with a supportive, team-oriented atmosphere
• Direct interaction with clients and insurance professionals

This Could Be a Great Fit If You...

Are currently working in an administrative, receptionist, office support or customer service role and would like the opportunity to learn something new.

You don't need to know commercial insurance on day one. We're looking for someone who is organized, dependable, personable and eager to learn.

If you're interested in building your skills and potentially growing into a long-term insurance career, we'd like to hear from you.

Please submit your résumé and a brief introduction telling us about your background and why you're interested in learning the commercial insurance business.