Hybrid IT Service Desk Specialist (Tier 1 Support)
$55k - $65kSHI
SHI seeks an IT Operations Specialist in Austin, TX to provide Level 1 technical support for end-users. The role involves managing various service requests and incidents, contributing to knowledge base articles, and ensuring high performance in ticket resolution. The ideal candidate will have a Bachelor's degree and 1-3 years of experience in IT support, showcasing strong analytical skills and adaptability. This position offers a hybrid work model and a salary range of $55,000 - $65,000 annually with benefits such as medical and 401K. #J-18808-Ljbffr SHI
Vacancy posted 4 days ago
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