Service Desk Specialist - IT Support & KPI Focus
$11.1 - $17.34 per hourCapgemini
Capgemini is looking for a Technical Support Specialist to join their team in Austin, Texas. You will provide technical support for moderately complex issues, communicate effectively with customers, and assist in maintaining service level agreements. The successful candidate should possess excellent communication skills, 1-2 years of relevant experience, and knowledge of ITSM tools, particularly Remedy. This position requires working on-site with no option for remote work. The salary ranges from $11.10 to $17.34 per hour, with additional benefits including medical, dental, and retirement plans. #J-18808-Ljbffr Capgemini
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Desk Specialist - IT Support & KPI Focus in Austin, TX vacancy
$60k - $75k
Parried, a managed IT and cybersecurity company, is looking for a service desk professional in Austin. The role involves handling escalated tickets, supporting Microsoft 365 environments, and troubleshooting issues across client systems. Ideal candidates have 2 to 4 years...SuggestedRemote job$55k - $65k
SHI seeks an IT Operations Specialist in Austin, TX to provide Level 1 technical support for end-users. The role involves managing various service requests and incidents, contributing to knowledge base articles, and ensuring high performance in ticket resolution. The ideal...Suggested$115k - $125k
...IT Service Delivery Manager CAI is a global services firm with over... ...company, we have the freedom and focus to do what is right—whatever... ...lead and optimize IT service desk operations for a key client engagement... ...during major incidents Support workforce management,...SuggestedFull timeWork at officeLocal areaWorldwideShift workComputer Aid
Austin, TX3 days ago$70k - $75k
Service Delivery Leader Job Summary We are looking for... ...facing healthcare Service Desk team. This is a full‑... ...or exceeded across all support channels — voice, chat,... ...in nature — focused on growth, not just metrics... ...years of experience in IT Service Desk or technical...SuggestedRemote jobFull timeWork at officeLocal areaShift work- Fish & Richardson P.C. is seeking an IT Specialist to join their Austin team in the Information Technology Department. This role requires 3+ years of experience in MS Windows and MS Office support, along with A+ and Network+ certifications. Responsibilities include managing...Suggested
- ...healthcare. Proficiency in Microsoft Office and typing skills of 30 WPM or above are essential. This role offers a chance to contribute to a prestigious healthcare company and advance your career within a rapidly growing organization. #J-18808-Ljbffr Healthcare Support StaffingWork at office
$20 per hour
Phase2 Technology is seeking a Temporary Student Services Specialist to support students, parents, and district partners through email, phone calls, and in-person services. This role is integral to providing customer service in a fast-paced environment. The ideal candidate...Hourly payFull timeTemporary work- Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a healthcare setting. Responsibilities include managing patient relations, check-in/check-out processes, scheduling appointments, and verifying insurance. The specialist...Immediate start
- Aplusfcu in Austin, Texas, is looking for a Digital Services Support specialist to assist members with account inquiries and ensure compliance with regulations. The candidate should possess a high school diploma and have experience in financial institutions and customer...
$94k - $151k
...scope and quote additional services as needed to assist in... ...EBIT, EBITA and so on KPI calculations. A... ...testing, training, defining support procedures, and... ...business-oriented and IT-oriented clients Outstanding... ...education, and focused career goal setting, with...Permanent employmentWork at officeRemote workRelocationEpicor Inc
West Lake Hills, TX3 days ago- ...experience, combining luxury service with clinical excellence. Our... ...Human Resources & Recruiting Specialist to join our rapidly growing team... ...role will be instrumental in supporting both our talent acquisition... ...hire packets, coordinating IT setup, conducting HR orientations...Full timeWork at officeLocal areaRemote work
Rugiet Health
Austin, TX3 days ago - A leading global professional services company is seeking an experienced Epic Resource to implement and optimize Epic integration systems... ...of 5 years of healthcare and EHR experience is required with a focus on Tapestry UM. Competitive rewards and world-class learning...Local area
- ...Club Services Associate At PGA TOUR Superstore, we are always looking... ...service orders accurately to support inventory management, all... ...leveraging PGATSS Service behaviors. Focus on building lasting... ...Maintaining the Club Services Desk and surrounding area in a clean...Work at officeFlexible hoursNight shift
$90k - $110k
...No of Position: 1 Job Title: IT Staffing Account Manager (... ...technology market. This role is focused on new client acquisition, relationship... ...hire, and permanent placement services ~ Established network within... ...professionals and services to support their business and IT...Permanent employmentContract workLocal areaImmediate startRemote workPyramid Consulting
Austin, TX1 day ago- ...currently seeking a highly motivated IT Asset Management Administrator... ...will be the behind-the-scenes support contributing to the success of... ...prioritize tasks, and remain focused in a fast-paced environment... ...insurance, theft & legal services, and pet insurance Weight...Hourly payFull timeTemporary workWork at officeFlexible hours
Tesla
Austin, TX20 hours ago $140k - $165k
...Posting Title: Security, IT and Compliance Manager ----... ...regulatory compliance for a defense-focused applied research environment.... ...environment. Experience supporting DoD, UARC, FFRDC, or defense... ...at University Compliance Services, 1616 Guadalupe Street, UTA 2...For contractorsWork at officeImmediate startAfternoon shiftThe University of Texas at Austin
Austin, TX4 days ago$140k - $165k
...Security, IT and Compliance Manager Applied Research Laboratories (ARL) is seeking... ...and regulatory compliance for a defense-focused applied research environment. This role ensures... ...or federal environment. Experience supporting DoD, UARC, FFRDC, or defense contractor...For contractorsWork at officeImmediate startAfternoon shiftThe University of Texas at Austin Staff
Austin, TX3 days ago- A beverage distribution company is seeking a Customer Service Specialist located in Texas. The role involves managing customer service calls, resolving payment issues, and ensuring smooth order processing. Required qualifications include a High School Diploma and at least...
- Acutronic Group is hiring a Customer Service Specialist in Austin, Texas. The successful candidate will manage customer interactions, facilitate order entry, and ensure clear communication with internal teams. They will resolve inquiries, maintain records in CRM systems...
$120k - $280k
Account Executive (IT & Cybersecurity) - Impact Networking, LLC... ...is a leading national managed services provider specializing in IT &... ...maximum resonance. This role focuses on driving revenue growth by identifying... ...new accounts, leveraging SDR support and strategic outreach....- ...resolution, and maintaining customer satisfaction throughout the playground life cycle. Candidates should have 3+ years of customer service experience and excellent communication skills. The position offers comprehensive benefits, including medical, dental, and a 401(k)...Worldwide
$18 per hour
Texas Original Compassionate Cultivation is seeking a Customer Experience Representative in Austin, Texas, to assist with customer service responsibilities. The ideal candidate has 2+ years of experience in customer service, possesses strong communication skills, and is...Hourly pay$42.5k
...hybrid working model in Texas. This role focuses on acquiring new clients by selling IT solutions and ensuring a seamless... ...client portfolio and collaborate with IT specialists to build strong relationships. Employees enjoy a supportive culture, competitive salary starting...$18 per hour
...Customer Service Agent Our client is seeking a Customer Service... ...you will be part of the Help Desk support team supporting clients with... ...solving abilities, and a customer-focused attitude, which will align... ...a call center environment or IT role. Some IT schooling or...Weekly payTemporary workFlexible hoursExperis
Austin, TX3 days ago- ...Member Services Rep Front Desk Job Category: Operations Requisition Number: MEMBE002923 Posted: September 25, 2025 Full-Time On-site... ..., peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This may be either...Minimum wageFull timePart timeWork at officeShift workNight shiftDay shiftAfternoon shift
Excel Fitness
Austin, TX3 days ago - ...Customer Services Administrator - Entry Level We are... ...Thailand. We believe in supporting our community and... ...concerns, Call Centre KPI / CSAT/FCR/AHT. Collaborate... ..., Sales, Finance and IT to resolve complex issues... ...work culture with a focus on excellence....
Shop LC
Austin, TX2 days ago $18 per hour
...client is seeking a Customer Service Agent to join their team. As... ...you will be part of the Help Desk support team supporting clients with... ...solving abilities, and a customer-focused attitude, which will align... ...a call center environment or IT role. Some IT schooling or...Weekly payTemporary workFlexible hoursExperis/Manpower Group
Austin, TX3 days ago- Tesla Motors, Inc. in Austin, Texas, is seeking an IT Asset Management Administrator to support the IT Operations team on-site. This role focuses on managing the lifecycle of IT assets, ensuring optimum utilization, and working closely with team members to resolve hardware...
- Marsh McLennan is seeking a talented individual to join their client support team in Austin, Texas. This hybrid role requires at least three days a week in the office. You'll be responsible for managing policy renewals and ensuring timely follow-up while adhering to compliance...Work at office3 days per week
- ...Project Manager – IT Security / Cybersecurity Governance Career... ...to celebrate 30 years of service excellence. As a GSA Contract... ...your career and look forward to supporting your professional growth. Location... ...in project management with a focus on IT or cybersecurity...Contract workFor contractorsRemote work
Career Developers
Austin, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Specialist - IT Support & KPI Focus. Be the first to apply!
Related searches
- patient service associate Austin, TX
- patient service specialist Austin, TX
- health services administrator Austin, TX
- part time service advisor Austin, TX
- service delivery associate Austin, TX
- guest services associate Austin, TX
- health service specialist Austin, TX
- retail service associate Austin, TX
- toyota service advisor Austin, TX
- nutrition services aide Austin, TX