IT Support Technician
IMAGE TECH GROUP LLC
Job Description
Job Description
This role supports Image Tech clients through Level 1–2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Responsibilities
Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues
Support Microsoft 365, Windows OS, and basic Active Directory tasks
Troubleshoot networking and connectivity issues
Perform onsite service calls when necessary
Accurately document all work in the ticketing system
Deliver a consistent, professional client experience
Requirements
2–5+ years of IT support experience
Prior onsite/field IT experience
Strong customer service and communication skills
Ability to manage tickets independently
Valid driver’s license
Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
Company Description
Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the IT Support Technician in Wixom, MI vacancy
- ...Technical Support RepresentativeFounded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is the world leader in technology, innovation, and world-class quality in the design of spark plugs and oxygen sensors. Today, that tradition continues as we transform...SuggestedContract workTemporary workWork at officeLocal area
Niterra North America, Inc.
Wixom, MI3 days ago $65k - $82k
...ZEISS Technical Support (1st Level)How many companies can say they've been in business for over 180 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting edge of technologies...SuggestedLocal areaZeiss Inc
Wixom, MI8 hours ago- ...real, measurable difference. About the Role You'll join Altarum's IT Service Desk team and play a key role in keeping our computing resources running smoothly while giving employees exceptional support. This hybrid role reports into our Novi, MI office. Apple certification...SuggestedContract workWork at officeLocal areaRemote work
Altarum
Novi, MI4 days ago - ZEISS in the United States is seeking a 1st level technical support specialist for CMM hardware in a hybrid role based at Wixom, MI or Maple Grove, MN. You will resolve customer issues via tickets and CRM, and coordinate with service engineers to ensure timely resolutions...Suggested
$150k - $180k
Technical Specialist - Driveline Systems Responsibilities Act as the subject matter expert for driveline and torque transmission systems Analyze and document system-level requirements for production programs Develop and maintain the product roadmap for future driveline ...SuggestedFull time- ...hybrid position working out of our Farmington Hill, MI office 3 days a week and 2 from home. Position Summary:The IT Service Management (ITSM) Analyst II supports the day-to-day administration and continual improvement of the organization’s ITSM platform and Configuration...Full timeWork at officeLocal areaFlexible hours3 days per week
Amerisure Insurance Company
Farmington, MI1 day ago $93.1k - $166.98k
...lead the early stages of customer adoption activities, including lead qualification, discovery and demo sessions, and industry event support. You will also oversee the content development practice for customers and partners, design integrated, omni-channel, audience-...Worldwide- Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses...Full timeWork at officeLocal areaFlexible hours
Amerisure Insurance Company
Farmington Hills, MI1 day ago $110k - $145k
...leave (maternity and paternity). Growth & Culture: A dynamic, supportive, and collaborative work environment. Job Summary The SAP... ...Functional Analyst serves as a key internal consultant within the IT Enterprise Systems team. In this hands-on role, you will be...Full timeTemporary workWork at office$100k - $110k
...for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for: You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much...Bi-weekly payFull timePart timeWork at officeLocal areaImmediate startWork from homeFlexible hoursWeekend workLearning Care
Novi, MI3 days ago- ...Systems, Statistics, Mathematics, or a closely related field . Detailed Job Duties Collect, analyze, and interpret large datasets to support business decision-making Apply statistical methods and data analysis techniques to identify trends, patterns, and insights Develop...Remote work
- Hanon Systems in Novi, MI is seeking a data analytics professional to support regional MP&L with data analysis, reporting, and cross-functional coordination across the USA, Canada, and Mexico. You will analyze customs and inventory data to support compliance and process...
- ...Technical Support Engineer – Metals Responsible Manager: Technical Support Manager Location: Remote Your Mission Increase the effectiveness... ...as needed to support assigned platform. Accompany Service Technicians on escalated issues to resolve problems and provide technician...Local areaRemote workWorldwideFlexible hours
Eos Na
Novi, MI2 days ago - About the Role J&B Medical is seeking a detail-oriented and proactive WFM Real-Time Analyst to join our Workforce Management team supporting our RingCentral Contact Center. You will be responsible for monitoring intraday performance, managing real-time agent adherence,...Temporary workImmediate start
- Altarum is seeking an IT Service Desk professional to join a hybrid team in Novi, MI, supporting both Windows and macOS environments, printers, and mobile devices. The role involves on-site and remote assistance for staff, with opportunities to lead training on Microsoft...Remote work
- ...functionality against business requirements and acceptance criteria. Collaborate with developers to reproduce issues, validate fixes, and support release readiness activities. Participate in Agile development processes, including sprint planning, backlog refinement, and...Full time
- Image Tech in Wixom, MI is seeking a Level II Network Support Technician to handle escalated desktop issues and manage multi-vendor networks. This full-time role requires self-motivation and ownership of complex technical problems. You’ll work with routers, switches, and...Remote jobFull time
- PolyWorks USA is seeking a technically proficient professional to deliver advanced technical support and customer training for PolyWorks solutions. The role involves conducting demonstrations, gathering customer feedback for development, and representing the company at...Remote job
- ...tools. You will manage accounts, educate customers and distributors, and drive new opportunities. Strong collaboration with sales and support teams is essential to relay customer needs and product capabilities. You will travel within the Eastern Michigan Territory, build...
- GWS Tool Group is seeking an Applications Specialist to manage accounts and generate new opportunities in the Eastern Michigan Territory. The role focuses on understanding customer needs in metalworking, educating customers and distributors about GWS Tool Group products...
- ...Employee discounts Health insurance Paid time off Network Support Technician Level II Image Tech | Wixom, MI | Full-Time | We’re hiring an... ...keep users and systems protected What You Need [5+] years of IT support experience, including Level 2/3 work Advanced networking...Full timeWork from homeFlexible hours
- ...innovation. Responsibilities Develop an in-depth understanding of PolyWorks® solutions to provide both basic and advanced technical support to customers Provide customer training sessions (typically lasting three days) to ensure effective and efficient use of our...Remote workFlexible hours
- Friedman Real Estate is looking for an IT Specialist to join their team in Farmington Hills, MI. This is a front-line technical support role with a project component. You will handle escalated support tickets, manage device lifecycle and user onboarding, and contribute...Remote work
Friedman Real Estate
Farmington Hills, MI3 days ago - Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses...Full timeWork at officeLocal areaFlexible hours
Amerisure Insurance
Farmington Hills, MI18 hours ago - ...between business stakeholders, Product Management, data teams, and IT delivery teams. This role is responsible for leading... ..., and human-centered design principles into solution definition.Support agile delivery teams by maintaining backlogs, refining user stories...Weekend work
Greenpath
Farmington Hills, MI2 days ago - Maxion Wheels is hiring for an Office & IT Administrator to coordinate office operations, HR onboarding, and technology services at the Novi facility. You will support facilities, vendor coordination, mail distribution, and document management while providing IT support...Work at office
- Maxion Wheels in Novi, MI seeks an Office & IT Administrator to coordinate day-to-day operations, HR admin, and provide frontline IT support across sites. You will handle mail distribution, onboarding/offboarding, vendor coordination, and office supplies while ensuring...Work at office
$60 per hour
...business stakeholders and technology teams to analyze complex business processes, define system requirements, and deliver solutions that support business objectives. This role plays a key part in production support, system enhancements, project delivery, and continuous...Contract work3 days per week- ...Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks — one day you might...Hourly payFor contractorsImmediate startFlexible hours
HARDY INDUSTRIES
Novi, MI24 days ago - Learning Care Group is seeking a Customer Insights Analyst to understand families, measure Voice of Customer, and translate feedback into actionable insights for marketing and operations. You will design studies, segment families, and maintain NPS/CSAT metrics across the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Technician. Be the first to apply!
Related searches
- technical support customer service Wixom, MI
- field technical support Wixom, MI
- IT tech support Wixom, MI
- IT support Wixom, MI
- IT technical support Wixom, MI
- IT systems support Wixom, MI
- technical support Wixom, MI
- technical customer service advisor Wixom, MI
- software technical support Wixom, MI
- technical product support Wixom, MI