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IT Support Technician

IMAGE TECH GROUP LLC

Job Description

Job Description

This role supports Image Tech clients through Level 1–2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Responsibilities

  • Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues

  • Support Microsoft 365, Windows OS, and basic Active Directory tasks

  • Troubleshoot networking and connectivity issues

  • Perform onsite service calls when necessary

  • Accurately document all work in the ticketing system

  • Deliver a consistent, professional client experience

Requirements

  • 2–5+ years of IT support experience

  • Prior onsite/field IT experience

  • Strong customer service and communication skills

  • Ability to manage tickets independently

  • Valid driver’s license

\nCompany Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.

Company Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.

Vacancy posted 23 days ago
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