Director Of Operations

Job Description

Job Description

Description

Provide strategic and operational leadership for all clinical laboratory functions to ensure accuracy, efficiency, and regulatory compliance. This position oversees daily workflows, manages and develops laboratory staff, and drives continuous improvement in clinical and molecular diagnostic testing. The Director partners cross-functionally to support innovation, quality assurance, and operational excellence in alignment with the organization’s mission. KEY RESPONSIBILTIES: • Oversee daily laboratory operations, ensuring timely, accurate, and compliant execution of clinical and molecular diagnostic testing. • Provide leadership and supervision to laboratory staff, including hiring, training, scheduling, performance management, and professional development. • Develop, implement, and optimize laboratory workflows, processes, and systems to increase efficiency, reduce errors, and support scalability. • Ensure compliance with all applicable regulatory, accreditation, and safety standards, including CLIA, CAP, OSHA, and internal policies. • Establish and monitor quality assurance and quality control protocols, ensuring consistent high-quality output and addressing deviations as needed. • Manage laboratory budgets, inventory, and resource allocation, balancing cost-effectiveness with performance and quality requirements. • Lead and support cross-functional collaboration with clinical, research, IT, and administrative teams to advance innovation and operational alignment. • Drive the implementation of new technologies and methodologies, including validation, training, and integration into routine operations. • Track and report key performance indicators (KPIs) to leadership, using data to inform decisions, identify trends, and guide continuous improvement efforts. • Foster a culture of accountability, safety, teamwork, and excellence, modeling leadership behaviors that reflect the organization's values and mission. • Participate in strategic planning and goal setting to support the organization's growth and impact in rare disease diagnostics and beyond.

Skills

ascp certification, ascp certified, CLIA, CAP, Operational management, Operations management, Supervision, OSHA, clinical lab, diagnostic testing, laboratory information system, QMS

Top Skills Details

ascp certification,ascp certified,CLIA,CAP,Operational management,Operations management,Supervision,OSHA,clinical lab,diagnostic testing,laboratory information system,QMS

Additional Skills & Qualifications

• Ph.D. in Life Sciences, Laboratory Science, Molecular Biology, Clinical Laboratory Science, or a related field preferred; a Master’s degree with extensive relevant experience will be considered. • Certifications, Licensure & Experience: ASCP Medical Technologist (MT/MLS) or equivalent certification preferred. • Minimum of 10 years of progressive clinical laboratory experience, including at least 5 years in a leadership or management role overseeing multidisciplinary laboratory environments. Relevant experience will be considered. • Demonstrated experience directing operations across multiple high-complexity clinical laboratory disciplines, including but not limited to clinical chemistry, immunology, molecular genetics, and other molecular diagnostic testing areas, with responsibility for assay implementation, validation, and operational oversight. • Extensive experience in clinical laboratory operations, quality management, and regulatory compliance, including CLIA high-complexity testing requirements, CAP accreditation standards, and OSHA laboratory safety regulations. • Demonstrated expertise in laboratory workflow design, process optimization, and integration of advanced diagnostic technologies, including automated chemistry platforms, immunoassay systems, and molecular diagnostic platforms such as PCR, NGS, or other nucleic acid–based testing systems. • Proven ability to manage multidisciplinary laboratory teams and cross-functional operations, ensuring coordination between scientific, technical, and operational groups to support scalable laboratory services and clinical testing delivery. • Excellent organizational and time management skills, with the ability to prioritize multiple responsibilities and maintain attention to detail in a complex laboratory environment. • Exceptional critical thinking, judgment, and problem-solving abilities; able to respond with urgency and accountability in high-stakes clinical and operational situations • Proficiency with LIS,

Experience Level

Expert Level

This is a Contract to Hire position based out of Rockville, MD.

The pay range for this position is $52.88 - $52.88/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rockville,MD.

This position is anticipated to close on Jun 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.