Sr. Business Systems Analyst

Senior Business Systems Analyst

Axos is seeking a Senior Business Systems Analyst to join our Technology team, supporting customer-facing digital banking products across Bank, borrow, and Universal Enrollment. This role bridges product vision and technical execution, working directly with engineering teams to translate business requirements into technical specifications. The ideal candidate embraces an AI-first mindset, leverages modern tools like Cursor, and thrives in a fast-paced environment delivering solutions that directly impact customer banking experiences.

Responsibilities:

• Translate business requirements into detailed technical specifications and user stories for customer-facing banking applications
• Collaborate with Product, Engineering, Tech Leads, and QA teams to manage PBIs, Features, and Epics through delivery
• Participate in vision canvas and discovery phases, leading Sprint 0 planning and requirements definition
• Support full delivery lifecycle from execution through QA testing, BU demos, UAT, pen tests, and operational readiness
• Work with APIs, SQL, system integrations, Figma designs, and technical documentation to support development teams
• Partner with Data and Research teams to validate solutions and inform product decisions
• Leverage AI tools and methodologies to accelerate analysis, documentation, and problem-solving
• Lead complex, multi-year initiatives and coordinate delivery across multiple teams and stakeholders
• Identify process improvement opportunities and automation potential
• Ensure timely issue resolution and quality delivery across multiple concurrent projects

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or related technical field
• 4+ years business analysis experience with customer-facing digital products (banking/fintech preferred)
• Strong technical proficiency: JIRA/ADO, Confluence, SQL, API specifications, system integration concepts
• Experience working embedded with Technology teams (not just business-side BA work)
• Proven track record managing requirements through complete delivery lifecycle from discovery through release
• Experience leading large-scale, complex initiatives spanning multiple teams and extended timelines
• AI-forward mindset with experience using modern productivity tools and emerging technologies
• Excellent stakeholder management across technical and business teams
• Ability to manage multiple priorities and deliver quality work in fast-paced environment

Preferred:

• Experience with web and mobile banking applications
• Familiarity with Figma, data modeling, UI/UX principles, and modern development practices
• Experience with AI-assisted tools for documentation, analysis, and workflow optimization

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)