Floral Lead

About the Job

Floral Lead FT

Store: Duarte #79

Wage: $19.86 - $22.55

Type: full-time

Join the Vallarta Supermarkets Family!

At Vallarta Supermarkets, we're more than just a grocery store, we're a vibrant part of the communities we serve. We're seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you're passionate about fresh, quality baked goods and love making people smile, we'd love to meet you!

About the Role

The Floral Lead oversees the day-to-day operations of the Floral Department, ensuring extraordinary customer service, product quality, and beautiful presentations. This role is responsible for creating floral arrangements, maintaining stock levels, reducing shrink, and training team members in floral design and customer engagement. The Floral Lead supports the Produce Manager in achieving departmental goals and ensuring compliance with company policies.

What You'll Do:

• Smile, greet, and model Vallarta's Nuestra CASA pledge of extraordinary service.

• Assist the Produce Manager in planning, organizing, and controlling floral operations to achieve sales, profit, and labor goals.

• Manage inventory of flowers, balloons, supplies, and cards, ensuring timely replenishment.

• Perform monthly physical inventory and maintain accurate records.

• Create floral arrangements, bouquets, and gift-ready plant items that exceed customer expectations.

• Ensure department is fully stocked, clean, safe, and visually appealing.

• Lead team members through training, delegation, and coaching on Vallarta's standards.

• Address escalated customer feedback and resolve concerns professionally.

• Suggestive sell floral items and promote department offerings.

• Ensure signage, pricing, and displays meet company standards.

• Report vendor product quality issues and request credits as needed.

• Maintain safety, compliance, and company dress code standards.

• Perform additional duties as assigned.

Physical Requirements:

• Stand and walk for long periods (6-8 hours/day).

• Frequently bend, squat, twist, and reach above/below shoulders.

• Use hands frequently for grasping, pushing, pulling, and fine manipulation.

• Lift and carry up to 25 lbs. frequently, and up to 40 lbs. occasionally.

• Work in a fast-paced environment with exposure to perishable products.

What We're Looking For:

• Friendly, customer-oriented personality with creativity in floral design.

• Ability to train, motivate, and lead team members.

• Knowledge of floral preparation, quality control, and merchandising.

• Basic computer proficiency (Word, Outlook).

• 3-6 months of supermarket or floral retail experience required.

• Must be able to speak, read, write, and understand English.

• Willingness to transfer to other locations if needed.

• Must be legally authorized to work in the U.S.

Work Environment:

• Fast-paced supermarket Floral Department.

• Exposure to perishable flowers, plants, and supplies.

• Collaborative, team-oriented workplace.

• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Benefits:

Full-Time Team Members:

• Health medical plan: $25/week, plus free dental & vision.

• Free $25,000 Basic Life and AD&D Insurance.

• 401(k) Retirement Plan.

• Paid vacation.

• Access to legal services.

Part-Time & Full-Time Benefits:

• Paid sick time.

• Premium pay for holidays.

• Scholarship opportunities.

• Savings marketplace & credit union membership.

• Recognition programs (birthdays, years of service, spirit days, etc.).

At Vallarta Supermarkets, we believe our culture drives execution. If you're creative, dependable, and passionate about floral design and customer service, we invite you to apply today to join our team as a Floral Lead!

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whether you're seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.

Vallarta Supermarkets is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities, and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Vallarta Supermarkets participates in the E-Verify program.