Business Development Representative

Description At Aradius Group, we believe every interaction is an opportunity to build trust. We're looking for a Business Development Representative who thrives on connecting with people, asking thoughtful questions, and helping clients find the right path forward. This isn't a traditional "smile and dial" sales role. Instead of spending your day making cold calls, you'll focus on qualifying inbound opportunities, supporting our e-commerce clients, uncovering growth opportunities, and connecting prospects with the right solutions and people. You'll work closely with Marketing, Enterprise Sales, Client Experience, and our AI-powered prospecting tools to ensure every opportunity receives a thoughtful, consultative experience from the very first conversation. What You’ll Do Serve as the first point of contact for inbound leads, website inquiries, and prospective clients, creating a responsive and professional first impression. Lead discovery conversations to understand project goals, timelines, budgets, and business challenges before recommending next steps. Qualify opportunities and route them to the appropriate team member based on client needs, project complexity, and growth potential. Identify opportunities to transition e-commerce customers and smaller accounts into enterprise sales conversations when additional services or long-term partnerships could provide greater value. Support Aradius Group's e-commerce customers by answering questions, assisting with storefront navigation, troubleshooting basic issues, and helping clients successfully place and manage orders. Build strong relationships with customers through proactive follow-up, ensuring inquiries are resolved and opportunities continue moving forward. Partner with Marketing to provide feedback on lead quality, recurring client questions, campaign performance, and emerging market needs. Maintain accurate customer information, activity, and opportunity tracking in HubSpot. Leverage ZoomInfo, AI-powered prospecting tools, and other sales technologies to research companies, enrich lead data, and prepare for meaningful client conversations. Collaborate with Enterprise Sales, Account Managers, and Client Services to create a seamless client experience from initial inquiry through long-term partnership. Meet established service and conversion goals, including speed-to-lead, lead qualification, and opportunity conversion metrics. Who We Are Looking For Naturally curious and energized by meeting new people and learning about their businesses. Strong communicator who enjoys asking questions before offering solutions. Consultative mindset focused on understanding client needs rather than simply routing requests. Relationship builder who creates trust through responsiveness, professionalism, and follow-through. Organized and detail-oriented with the ability to manage multiple conversations and priorities at once. Comfortable navigating technology while adapting to new tools and processes. Self-starter who enjoys collaborating across departments to create the best client experience. Positive, resilient attitude with a genuine desire to help clients succeed. What You Bring 3+ years of experience in customer service, business development, inside sales, account management, or a related client-facing role. Experience using HubSpot or another CRM to manage customer relationships and activities. Experience using ZoomInfo or similar sales intelligence platforms preferred. Strong communication, organizational, and problem-solving skills. Ability to balance multiple conversations and priorities in a fast-paced environment. Commercial printing, direct mail, marketing services, or related industry experience preferred. Reasons You’ll Love Working Here Flexibility: You can work hybrid or on-site in Omaha, NE. Reliable and Flexible Hours: We will give you a schedule you can count on. Career Development: We invest in you. Setting you up for success and learning from industry experts. See where your journey can take you. Perks: Company Profit Sharing Program, Business Expense & Mileage Reimbursement. Benefits: Access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, company-paid short-term & long-term disability, an Employee Assistance Program for free and confidential mental health, legal, and financial services, Flexible Spending Account (FSA) options. #J-18808-Ljbffr