PT's Wings & Sports Host Person

Host Job Opportunity At Stratosphere Gaming, LLC

At Stratosphere Gaming, LLC, we don't just offer jobs we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here and a team that's as invested in your success as you are.

Job Description Summary:

As the Host, you are responsible for welcoming and seating guests in an upbeat and professional manner, helping to create a positive and friendly dining environment. You support the daily operations of the outlet by managing guest flow, coordinating with service staff, and maintaining cleanliness and readiness of the dining area to ensure an exceptional guest experience.

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Greet guests warmly and escort them to tables while managing incoming calls and guest inquiries
• Ensure tables are properly set and station readiness meets department standards throughout the shift
• Communicate effectively with servers when seating guests outside of designated sections
• Maintain and inspect menus for cleanliness and availability
• Assist with guest accommodations, including seating guests with disabilities or children
• Communicate VIP arrivals or guest special requests to appropriate personnel
• Resolve guest issues or complaints promptly, or escalate to a manager when necessary
• Maintain working knowledge of the menu, including current specials
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 6 months of experience in a full-service dining venue preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 18 years of age
• High school diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Physical Requirements

• Frequently push/pull, lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Noisy
• Bright flashing lights
• Extreme heights
• Extreme hot & cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one? If you're looking for more than just a job and want to be part of a team that values integrity, impact, and opportunity we'd love to hear from you.