Receptionist

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Receptionist

Group1 Toyota of Albuquerque | A Group 1 Automotive Dealership

Toyota of Albuquerque is part of the fast-growing Group 1 Automotive , a leader in automotive retail. We are looking for a friendly, professional, and customer-focused Receptionist/Cashier to join our team.

As the first and last point of contact for many of our customers, you'll play an important role in creating an exceptional dealership experience. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing outstanding customer service, we'd love to hear from you.

Why Join Us?

In addition to competitive pay, we offer:

• Health, Dental, Vision, Life & Disability Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment
• Ongoing training and career advancement opportunities

Responsibilities

• Welcome customers with a warm, friendly, and professional attitude.
• Answer incoming phone calls and direct callers to the appropriate department or team member.
• Process customer payments accurately using cash, checks, and authorized credit accounts.
• Reconcile repair orders and verify invoices for accuracy, completeness, and proper documentation.
• Calculate labor, parts, taxes, shop supplies, and warranty charges as applicable.
• Complete accounting entries and documentation for repair orders in accordance with dealership procedures.
• Maintain accurate cash drawer balances and daily cash accountability.
• Securely handle customer vehicle keys and return them upon payment completion.
• File repair orders and maintain organized service records.
• Maintain confidentiality of customer and company information at all times.
• Support the service and accounting departments with additional administrative tasks as assigned.

Qualifications

• Previous receptionist, cashier, customer service, or administrative experience is preferred.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Strong attention to detail and accuracy.
• Ability to multitask and work efficiently in a fast-paced environment.
• Self-motivated with strong organizational and time management skills.
• Comfortable using computers and dealership software systems.
• Ability to work effectively within established processes and procedures.
• High School Diploma or equivalent.
• Valid driver's license preferred.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.